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Error Message when Windows 10 Start

TToml1
Beginner
324 Views

I am receiving the following error message every time Windows starts:

 

"Intel Driver Update Utility is unable to start because a supporting system service failed to start."

 

I have run the Automatic Update utility on your site, no change and no updates identified as required. I have manually reviewed the Windows Task manager - Startup tab, but do not find any Intel services listed.

 

Please help and thank you in advance.

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1 Solution
AlHill
Super User
144 Views

You are on Windows 10 version 1903, right? If not, upgrade to 1903.

 

Go to Start, Settings, Apps, and uninstall any Intel Driver and Support utility you see.

 

Then, run the IDSA uninstaller. https://downloadcenter.intel.com/download/28984/Intel-Driver-Support-Assistant-Uninstaller?v=t

 

Then, install the latest IDSA. https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

 

Doc

 

 

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2 Replies
AlHill
Super User
145 Views

You are on Windows 10 version 1903, right? If not, upgrade to 1903.

 

Go to Start, Settings, Apps, and uninstall any Intel Driver and Support utility you see.

 

Then, run the IDSA uninstaller. https://downloadcenter.intel.com/download/28984/Intel-Driver-Support-Assistant-Uninstaller?v=t

 

Then, install the latest IDSA. https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

 

Doc

 

 

TToml1
Beginner
144 Views

Thank you for the instructions and links. Solved problem!!

 

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