Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Error while installing 31.0.101.2121 graphics card driver

sud1
Beginner
1,138 Views

I am facing this error while installing the driver. I have downloaded the gfx_win_101.2121.exe file from intel's website but get this error as soon as I open it. Please find the screenshot attached.

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Hugo_Intel
Employee
1,084 Views

Hello sud1


Thank you for posting on the Intel Communities. I am sorry you are experiencing error messages when trying to install the driver on your system.


In order to verify if this driver is compatible with your system, please create a log file with the Intel® System Support Utility and attach it to your response to get more information on the hardware configuration.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
1,062 Views

Hello sud1


I hope you are doing fine. 

  

Were you able to check the previous post? 

Let us know if you still need assistance. 

  

Best regards,  


Hugo O.  

Intel Customer Support Technician. 


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Hugo_Intel
Employee
1,024 Views

Hello sud1


I hope you are doing fine. 

  

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

  

Best Regards, 

 

Hugo O.  

Intel Customer Support Technician. 


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