Feedback on Intel Graphics Driver Installation

[NicoPontomachis]

  Miracast Support Issue Dear Intel Support, I’m writing to express my frustration regarding the Intel graphics driver installation process, specifically in relation to Miracast support. Recently, I encountered a problem where Miracast was not functioning on my Windows 11 system. After hours of troubleshooting, I discovered that the issue was caused by remnants of a previous graphics driver installation. Although Intel Driver & Support Assistant offered a “clean installation” option, it was not selected by default, and I was not clearly informed of the consequences of skipping it. This led to a situation where Miracast was reported as “Not supported by graphics driver” in dxdiag, despite having compatible hardware and updated drivers. Only after manually performing a clean installation did Miracast begin working properly. I strongly urge Intel to make “clean installation” the default option when updating graphics drivers, or at the very least provide a clear warning about its importance. Users should not have to dig through diagnostic tools and forums to fix something that could be prevented with better installation defaults. Thank you for your attention to this matter. Best regards, Nico

[VonM_Intel]

Hi NicoPontomachis,

Thank you for posting in our Community and sharing your detailed feedback regarding the Intel graphics driver installation and Miracast support. I completely understand your frustration and appreciate the time you took to troubleshoot and identify the issue. We’re glad to hear that performing a manual clean installation resolved the Miracast functionality for you. Your suggestion to make “clean installation” the default or provide a clearer warning is valuable, and I will ensure your feedback is shared with the relevant team for consideration in future updates. We truly appreciate your input, as it helps us improve the experience for all our users. If you encounter any further issues or have additional questions, please don’t hesitate to reach out. We’re always here to help.

Thank you again for your time and for bringing this to our attention.

Have a nice day!

Best regards,

Von M.
Intel Customer Support Technician