Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22980 ディスカッション

GPU 3D process spike to 100% and CPU process stucks at 0,38Ghz

JuanAndrade
ビギナー
1,102件の閲覧回数

Hello people! I've recently purchased a branded new Lenovo ideapad slim 5 16IRL8 with intel processor core i7 13620H. While laptop is charging and I'm playing any game, FPS suddenly dropped down to 10 or 20 (when I usually play smoothly at 60+ fps), I've checked on task manager and I realized that 3D gpu process suddenly spikes from 20 or 30 to 100% and in that exact moment CPU process drops to 0,38 or less GHz for about one minute. After that CPU and GPU processes go back to normal. This issue happens only while laptop is charging, when I play using only battery power, it runs smoothly. I've already tried with different energy modes (inluiding maximum performance), also I reinstalled windows and checked for all updates, incluiding BIOS and drivers updates, all up to date.

Hope you can give me a hand on this. Thanks!

0 件の賞賛
2 返答(返信)
sophie78
ビギナー
1,085件の閲覧回数

Can you try setting your power plan is to "High Performance" or "Ultimate Performance" when the laptop is plugged in.

JuanAndrade
ビギナー
1,082件の閲覧回数

I actually did try with both options, but still the sme issue

返信