Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
21570 Discussions

GPU Usage Issue

Yasin
Beginner
‎01-27-2021 08:35 AM
1,019 Views

Hi,
Currently I'm using a Excalibur G860(i7-7700HQ 16GB RAM, 256GB SSD , NVIDIA GTX 1060) and it was running fine before I opened and runned like 30 minutes today.
Now I have a high GPU usage issue with Desktop Window Manager(dwm.exe) & Client Server Runtime Process (csrss.exe). Here are some symptoms:
-Drag a browser or any opened file around will make Desktop Window Manager's GPU usage increase to 60-90%
-Play any game will make those processess' GPU usage increase nearly up to 100% and also causing fps drops constantly.
-I have deleted/reinstalled/roll-backed my drivers also and nothing has changed.
I hope you will help me fix my problem.
Many Thanks.

0 Kudos

Link Copied

1 Reply
Stefan3D
Honored Contributor II
‎01-27-2021 09:00 AM
1,011 Views

Try to Restore from a system restore point

0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.