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I just recently installed WRC Generations on my windows pc and I get an error code 0x887a004 and it also says that D3D_FEATURE_LEVEL_12_0 is required...how can I solve this?
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Hello Kaisen,
Thank you for posting on the Intel®️ communities. As a gamer I know how annoying is to receive error codes while playing games, I will be glad to help you.
To have a better understanding of the situation, please answer the following questions:
- When did the issue start? Did it work before?
- Did you receive the error code when doing something specific or randomly?
- Take screenshots of the game settings. In case we need to replicate the issue.
- Take a video showing the issue.
- To know your system information, run and attach the report for the following tool Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.
Regards,
Andres P.
Intel Customer Support Technician
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Hello Kaisen,
Were you able to get the report of the Intel® SSU?
Let us know if you still need assistance.
Best regards,
Andres P.
Intel Customer Support Technician
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Hello Kaisen,
We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
Andres P.
Intel Customer Support Technician

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