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Genshin Impact Rendering Problem

Asusk513EA
Novice
1,689 Views

I am using Intel Iris Xe Graphic and few of my Genshin characters' graphics have glitches like this. This really affect my experience, because of what I see there's also people that were having this problem and most of them were using Intel Iris Xe Graphics. Please tell me how to solve this.

Screenshot (1).pngScreenshot (2).pngScreenshot (7).pngScreenshot (8).png

Device name DESKTOP-86M7GQ9
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.70 GB usable)
Device ID C1B9D662-D3A1-4881-9273-290276343C26
Product ID 00327-36334-60575-AAOEM
System type 64-bit operating system, x64-based processor
Driver version :30.0.101.1405

Thank you

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AndrewG_Intel
Employee
1,593 Views

Hello @Asusk513EA

Thank you for posting on the Intel® communities.


We have received your internal communication to close this request, therefore, we will proceed to close this thread now.

If you need any additional information, please submit a new question as this thread will no longer be monitored.


Best regards,

Andrew G.

Intel Customer Support Technician


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Alson32
Beginner
827 Views
O meu intel i5 1135g7 esta tendo problemas no genshin. quando estou jogando a imagem congela e o jogo continua fluindo só que com a tela congelada, até aí era só sair e entrar denovo, mas quando eu entro a tela fica dando problemas de imagem e aparecendo uma linha no canto superior dela, e ao mesmo tempo que isso acontece o fps a cada vez que a linha aparece vai para 0 e volta isso acontece de um em um segundo, com isso eu tenho que reiniciar o notebook para que eu posso jogar ou mexer nele normalmente.
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