When I play the Crash N Sane Trilogy, I often get artifacts showing up. This is the only game that does it. I've updated the drivers to the latest and uninstalled and reinstalled completely, but that doesn't work. I'm currently using a core m3 7y30 with intel hd graphics 615. is there any solution to this?
Hello, Smashman4. I will do my best to assist you further.
In order for me to assist you better, please provide me with a DxDiag* report. Please follow these steps to generate it:
1. In the keyboard, press WinLogo key + R.
2. In the Run box please type dxdiag and hit Enter.
3. Click on Save All Information (save it in your desktop).
4. Attach the .txt file that was generated. To attach a file, you must click the "Attach" option on the bottom right-hand corner of the response box.
Additionally, please let me know the model of your display and the resolution you have set on it. Furthermore, which type of cable are you using to connect your system to the display?
Hello, Smashman4. Thank you for your prompt reply.
By checking the report attached, I can see that your graphics drivers are outdated. Let us try the following:
Please let us know how it goes.
I would like to try to replicate this issue at our labs. For me to do so, please provide me with the information requested in the following link: /thread/77761 https://communities.intel.com/thread/77761
Answers (N/A if not applicable)
Provide a detailed description of the issue
Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")<p>
Very Sporadic (<20%):
Brand and Model of the system.
GPD Win 2
Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?
Make and model of any Displays that are used to see the issue (see note2 below).LFP = Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)
How much memory [RAM] in the system (see note2 below).
Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc
core m3 7y30
Hardware Stepping (see note1 below).
N/A<td rowspan="4" style="border: 0px solid black; padding: 0 5.4pt 0 5.4pt; border-right: solid windowtext 1.0pt; border-bottom: solid black 1.0pt; border-left: solid windowtext 1.0pt; border-to...
Thank you for the information, Smashman4.
I would highly appreciate if you can share the reports requested in that link as well. Furthermore, have you tried setting the resolution of the game to 1280x720?
Hello, Smashman4. Thank you for your patience.
We have finished our tests and the issue you are having was not presented. You can see the results in the following video: https://www.youtube.com/watch?v=5TJgsyLzTCA https://www.youtube.com/watch?v=5TJgsyLzTCA
There are newer drivers for your system (6286), please try installing them and share with us the results: