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Graphic Driver not updating

ageor9
Beginner
3,148 Views

Hi all,

I recently updated to windows 10 .

The problem is with Intel HD graphics driver.I used intel update utility and it says there is a new version available and i downloaded the driver.

 

But unfortunately after the installation my driver version wont get updated in Device manger .

 

Why is this happening and How can i resolve this.I tried uninstalling the driver from device manger but the result was still the same

Any help will be much appreciated

Thank you

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3 Replies
Allan_J_Intel1
Employee
1,929 Views

I would need more information in regards to your system configuration:

Which version of Windows do you have? Is it 32 or 64 bit?

Also, the exact processor model and the graphics controller:

http://www.intel.com/support/graphics/sb/CS-009482.htm Graphics Drivers — How to Identify Your Intel® Graphics Controller

On Windows 10

Click on the Windows icon, and search for "System"

Look for System Control Panel then note the processor model.

Allan.

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ageor9
Beginner
1,929 Views

Hi Allan ,

Thanks for the replay ,

 

I have windows 10 64 bit system(home version)

Intel i5 processor

intel hd graphics 4000

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Allan_J_Intel1
Employee
1,929 Views

Thanks for the information.

According to the first picture you posted on this thread, you are currently running the latest video drivers for your Intel® HD Graphics 4000.

https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT- Download Intel® HD Graphics Driver for Windows® 7*, 8.1*, 10 (3rd Gen & BYT)

Allan.

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