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Graphic driver error

AAlex40
Beginner
2,205 Views

Hello. I recently reinstalled my windows (I use Windows 7 32bit) and like usual i wanted to install the graphic driver.

I used "Intel Driver Update Utility" to find the driver i should have. After i succesfully download it, it just wont let me install the driver. It gives me this error over and over again.

Before i reinstalled windows i installed the same driver and it worked fine. I have no absolutely no idea what to do.

A little help would be much appreciated. Thanks

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5 Replies
idata
Employee
880 Views

Hello Alex900,

Would you please provide me with the full model of the CPU you have?

Additionally, do you have an external GPU installed on the system?

 

 

The CPU model can be seeing after following these steps:

1. Press Windows key + R

 

2. Type msinfo32 on the Run window that pops up

 

3. Look for processor

 

4. Copy and pasted the full model of the CPU in your answer

Hope I can hear from you soon.

Regards,

 

Esteban C
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AAlex40
Beginner
880 Views

Thank you for taking your time!

My processor is : "Intel(R) Pentium(R) CPU J2900 @ 2,41GHz, 2408 MHz, 4 cores

About any external GPU i really dont know the answer because i've bought a new pc less than 2 months ago and all i did was installing the drivers.

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idata
Employee
880 Views

Hello Alex900,

 

Thank you for the information provided!

Please install these drivers: http://intel.ly/2geC4Hj http://intel.ly/2geC4Hj

In case you have any issues while installing them, please download the driver, disconnect the system completely from the internet and follow this procedure: http://intel.ly/25JPVYX http://intel.ly/25JPVYX

 

Regards,

 

Esteban C
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idata
Employee
880 Views

Hello Alex900,

 

I just would like to verify if you were able to install the drivers in your device?

 

Drivers to be used: http://intel.ly/2gF6AK4 http://intel.ly/2gF6AK4

 

Please let me know how it goes.

 

Regards,

 

Esteban C
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idata
Employee
880 Views

Hello Alex900,

I am here to check if you still require support for this matter.

Please let me know in order to further support you if required

Regards,

 

Esteban C
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