Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Graphic driver issue

KatkaNow
Beginner
‎08-12-2021 05:01 AM
537 Views

Hi, 

I have a Microsoft Surface computer, my son plays Fortnite on it, and it just stopped uploading game, saying that there is an issue with graphic driver, that I have to update to the latest version. 

the message tells me that my comp. has Intel(R) HD graphics 620

Installed: 27.20.100.8682

Recommended: 27.20.100.8935

 

When I follow the website that is recommended, it says that there's no update supporting my computer, or something like that. 

What can I do?

thank you

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Stefan3D
Honored Contributor II
‎08-12-2021 10:19 AM
518 Views

Here you go:

https://support.microsoft.com/en-us/surface/download-drivers-and-firmware-for-surface-09bb2e09-2a4b-cb69-0951-078a7739e120

 

Scroll down to the pull-down menu and select your model.

You will be offered a package with all drivers.

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