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jonathanhe
Beginner
82 Views

Graphics Card Driver Issues when using external screen

Hey Everyone,

I had to change my graphic card driver from a supposedly manufacturer-modified version to the generic Intel driver in order for Adobe  Premiere Pro to properly work on my Laptop. After Installation, as soon as I try to connect my laptop to the second screen, the laptop's screen now starts flickering and the second screen does not get any signal. I already ran tests to determine the source of the problem and it seems to be the driver that causes the issues, not the hardware, app or the other screen. Is there any way to fix this?

Thanks for your help 🙂

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2 Replies
AlHill
Super User
67 Views

Did the manufacturer supplied driver work with the external screen?  If so, there is your answer.

Doc (not an Intel employee or contractor)

jonathanhe
Beginner
47 Views

Yes, it did. My hope was that the solution wouldn't require me to choose between the screen and properly running premiere pro but it seems like that's not possible then...

Anyway, thanks for the answer