Graphics Chip H81M Express Image Problem

[SShel1]

My Motherboard is a MSI H81M-E34. I am using the Intel Graphics Chip H81m Express. The Graphics Driver Version is 20.19.15.4331. My Operating System is Windows 10. From time to time my image becomes scrambled and unreadable, causing me to reboot. What can I do to correct this?

[idata]

Hello darkfant,

I will be more than glad to assist you with your concern.Before I can provide you further assistance, I would like to confirm which will be the current model of the processor that you are using with your motherboard?Also, which will be your current Operating System?I am looking forward to heard from you.Regards,Angie

[idata]

Hello darkfant,

I do apologize for the misunderstanding at my end.Since the information requested what I would really need to know; will be the current model of the processor that you have?Once that you reply I will try to assist you as soon as I can.Regards,Angie.

[SShel1]

Here are what details that I have been able to find out about the CPU:

CPU G3250 @ 3.20GHZ

CPU TYPE 0CPU FAMILY 6CPU MODEL 3CCPU STEPPING 3CPU REVESION 1E I hope this is what you were asking about?

Shelby

[idata]

Hello darkfant,

Thank you for your reply.In regard to your concern, for your Intel® Pentium® Processor G3250 you will need to complete the following steps:First, http://www.intel.com/content/www/us/en/support/graphics-drivers/000005598.html Uninstalling the Intel® Graphics Driver and Intel® Display HDMI/Audio DriverThen, complete a http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html Manually Install an Intel® Graphics Driver in Windows® 10 and Windows 8*/8.1*https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496 For the latest ntel® Graphics Driver for Windows® 10 [15.40][4th Gen]Also, I have provided to you the driver for Windows 10 of 64-bit, due that I was able to confirm that for Haswell processors. Windows 10 of 32-bit it is not supported.https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8# q=list+of+intel+processors+that+supports+windows+10 List of processors that support Windows 10I am looking forward to hearing from you.Regards,Angie

[idata]

Hello darkfant,

I would like to know if the information provided to you was able to solve your concern?In case if you need further assistance do not hesitate to reply back.I am looking forward to hearing from you.Regards,Angie.