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Beginner
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Graphics card

I use a hp intel core i5 8470p 4g ram but my graphics card only shows standard VGA graphics adapter, please how can I install an intel graphics card and which of the intel graphics card will be compatible with my system
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4 Replies
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Super User
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You should contact hp regarding your system and the drivers they provide.  You should get the hp supplied driver installed.

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Moderator
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Hello Echelon,


Thank you for posting on the Intel* Community.


To better assist you, please provide us with the below information:


  • Can you please provide more details about the issue and where are you looking that only shows standard VGA graphics adapter? (provide a screenshot if possible)


Please run the following tool in Windows* and attach the report generated. 

  

Intel® System Support Utility (Intel® SSU) 

 

  • Intel® SSU Download
  • Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". 
  • Click on the menu where it says "Summary" to change to "Detailed View". 
  • To save your scan, click on "Next", then "Save". 


Best regards,

Maria R.

Intel Customer Support Technician


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Moderator
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Hello Echelon,


Were you able to check the previous post?

 

Let me know if you need more assistance.

 

Best regards, 

Maria R.  

Intel Customer Support Technician 


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Moderator
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Hello Echelon,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer being monitored.


Best regards, 

Maria R.  

Intel Customer Support Technician 


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