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You should contact hp regarding your system and the drivers they provide. You should get the hp supplied driver installed.
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Hello Echelon,
Thank you for posting on the Intel* Community.
To better assist you, please provide us with the below information:
- Can you please provide more details about the issue and where are you looking that only shows standard VGA graphics adapter? (provide a screenshot if possible)
Please run the following tool in Windows* and attach the report generated.
Intel® System Support Utility (Intel® SSU)
- Intel® SSU Download
- Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
- Click on the menu where it says "Summary" to change to "Detailed View".
- To save your scan, click on "Next", then "Save".
Best regards,
Maria R.
Intel Customer Support Technician
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Hello Echelon,
Were you able to check the previous post?
Let me know if you need more assistance.
Best regards,
Maria R.
Intel Customer Support Technician
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Hello Echelon,
We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer being monitored.
Best regards,
Maria R.
Intel Customer Support Technician

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