Graphics update problem

[ABank2]

In my HP Envy 15-q178ca laptop my intel HD Graphics 4600 latest drivers for Windows 10 Pro X64 Bit version unable to update giving error 'obtain the appropriate driver from the computer manufacturer'. In this drivers update I need experts help in brief steps.

[idata]

ArunKB: Thank you very much for contacting the Intel® Graphics communities. We will do our best to assist you with this matter.

In regard to your inquiry, we always recommend to install the drivers provided by the manufacturer of the laptop, in this case HP, since the driver provided by them was customized to work specifically with your platform. I can see here that there are two graphics drivers for your computer, the Intel 4248 driver and the Nvidia 5324 driver, are those the drivers you were trying to install?https://support.hp.com/us-en/drivers/selfservice/hp-envy-15-q100-notebook-pc-series/7038929/model/7174323 https://support.hp.com/us-en/drivers/selfservice/hp-envy-15-q100-notebook-pc-series/7038929/model/7174323 The Intel graphics drivers are generic, meaning they might or might not work with your system, on the following link you will see the ones that are available for the Intel® HD Graphics 4600 controller:https://downloadcenter.intel.com/product/81496/Intel-HD-Graphics-4600 https://downloadcenter.intel.com/product/81496/Intel-HD-Graphics-4600 Just in case, on the link below you will see the instructions of how to install the graphics driver manually:https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html Any further questions, please let me know. Regards,Alberto R

[idata]

ArunKB: I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?

Any questions, please let me know. Regards,Alberto R