Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Beginner
1,337 Views

HD 4400/Outlook 2013 distortion issue fixed in newer driver?

Tags (1)
0 Kudos
5 Replies
Employee
62 Views

Thanks for joining the Graphics community.

I understand you are experiencing issues with Outlook 2013 and the Intel® Graphics Controller.

I have checked release notes from the latest driver and I am afraid it does not talk that has been addressed.

http://downloadmirror.intel.com/24245/eng/ReleaseNotes_GFX_15_36_3907.pdf http://downloadmirror.intel.com/24245/eng/ReleaseNotes_GFX_15_36_3907.pdf

Please test installing the latest Intel generic version or check with your computer manufacturer for an updated driver:

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProdId=3719 Intel® Download Center

Allan.

0 Kudos
Employee
62 Views

Hello Vibes

This issue has been replicated and a resolution is being tested. I do not have a release date at this time for the updated driver that will resolve the issue so please check this thread for updates in the coming weeks.

Thanks

Robert

Beginner
62 Views

Thanks, Robert (sorry about late reply, seems I forgot to subscribe to updates)

Dell ProSupport has also been notified of our issue, and on their request we've verified that the latest generic driver from Intel at the time did not resolve the issue either.

Any news you can share would be great, we are actually seeing reduced Outlook performance because of the workaround we had to implement.

0 Kudos
Employee
62 Views

0 Kudos
Beginner
62 Views

Hi Robert

It definitely seems to be fixed, been running two days without any distortion issues. Thanks.

Vibes

0 Kudos