Graphics
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HD5500 Graphics and W10

SMorr9
Beginner
2,680 Views

Hi folks, I'm running a Toshiba satellite s50 W8.1 with i7 and HD5500 graphics video card.

Just reserved my W10 upgrade and compatibility checker is telling me W10 will have problems w the video card.

Can someone tell me if this is a driver issue, or a hardware issue.

Seems strange that a new laptop wouldn't be made ready for W10?

Thanks

SJMor

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6 Replies
kx1
New Contributor I
1,354 Views

I have an HD 5500, not getting any errors:

kx1
New Contributor I
1,354 Views

I have an HD 5500, not getting any errors:

Allan_J_Intel1
Employee
1,354 Views

In this case, the problem might be the Inbox graphics driver provided on the windows 10 installation package. I would recommend waiting for official Intel graphics drivers for your Intel® HD Graphics 5500 controller at: https://downloadcenter.intel.com/default.aspx Intel® Download Center

Allan.

SMorr9
Beginner
1,354 Views

Thanks Allan,

I'll do that once W10 is imminent.

Cheers

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Allan_J_Intel1
Employee
1,354 Views

In this case, the problem might be the Inbox graphics driver provided on the windows 10 installation package. I would recommend waiting for official Intel graphics drivers for your Intel® HD Graphics 5500 controller at: https://downloadcenter.intel.com/default.aspx Intel® Download Center

Allan.

SMorr9
Beginner
1,354 Views

Thanks Allan,

I'll do that once W10 is imminent.

Cheers

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