Graphics
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HD5500 Scaling problem

Kenneth_Schmidt_M_
1,082 Views

Hi all,

I need to find the registry key for my Panasonic tablet mk3.

this is my conversation with Intel support that sent me over here hope some can help 🙂

Intel Support
2015-09-10
In your case you might need to ask this inquiry to the Intel developer
  zone forum: https://software.intel.com/en-us/support
   
   
Kenneth Schmidt Matthiesen
2015-09-10
I have now updated the driver but it still sets the configuration by default to "maintain aspect ratio", this I need to be "scale to fit" by default.
  Can you provide the registry key needed to set this option on our clients.
Intel Support
2015-09-08
I understand that you have been facing scaling problems with our Intel
  graphics drivers.
   
  We faced a lot of problems related with scaling, we even created a
  communities forum to escalate the problem: https://communities.in
  tel.com/thread/44539
   
  The main scaling problem was solved with the latest Intel HD Graphics
  driver for Haswell/Broadwell based products.
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Seth_S_Intel
Employee
1,082 Views

Hi Kenneth, 

I moved your post to this drivers forum.  These guys are great and should be able to help you find your registry key. 

Best,

Seth

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Kenneth_Schmidt_M_
1,082 Views

Thanks Seth.

I haven't heard from them yet?

Is there really no registry key for this setting?

 

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Michael_C_Intel2
Employee
1,082 Views

Hi Kenneth,

I have just just returned from a business trip, thus the delay in a response. This forum is for game developers optimizing games on Intel graphics and is part the Intel Game Developer Program.

As for your issue I checked and we are aware of and investigating it already. This is a driver/graphics properties issue, I do not have an ETA on a fix as we are still investigating.  I will follow the debug, hopefully it will be a quick fix. At his point I am afraid it is not as simple as changing a registry key. That may change of course, but lets see what our driver development team finds out. As soon as there is an update I will let you know.

-Michael

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