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HP 14-R200NP with intel graphics 4600 not properly working in windows 10

CSant14
Beginner
2,093 Views

Hi, I have an HP 14-R200NP with windows 10 N Pro 64 bits, and my laptop have intel graphics 4600 and i don't have the correct driver, can u tell me how can i solve this problem?

I cannot use properly my laptop because missing driver.

I'll wait for a solution as soon as possible

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Amy_C_Intel
Employee
960 Views

Hello CarloSantini,

In this case I would recommend downloading the latest graphics drivers from our site, which in this case according to your system it will be the following link https://downloadcenter.intel.com/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit Intel® Download Center

Let me know your findings.

Regards,

Amy.

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CSant14
Beginner
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But doesn't work, i tried to install and when i tried to install but appears error message "Cannot properly install".

So i continue with the same problem

Please try to find me a solution for this problem

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Amy_C_Intel
Employee
960 Views

Checking the specifications of the HP model you provided http://support.hp.com/vn-en/document/c04572836 HP 14-r200np Notebook PC Product Specifications | HP® Customer Support

you have the Intel Celeron N2840 with Intel HD Graphics meaning that in the case the Graphics Driver you will need is the following https://downloadcenter.intel.com/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series-# help Intel® Download Center.

Here you can check the specifications of the Intel Celeron N2840 http://ark.intel.com./products/82103/Intel-Celeron-Processor-N2840-1M-Cache-up-to-2_58-GHz ARK | Intel® Celeron® Processor N2840 (1M Cache, up to 2.58 GHz).

Let me know your findings.

Regards,

Amy.

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