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Has support for intel hd4000 drivers ended?

JJohn37
Beginner
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Hello I've seen driver updates for intel hd5000 and above, but not for hd4000. Is this the end of driver updates for hd4000?

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17 Replies
idata
Employee
2,265 Views

At this stage, I do not have an official notification about ending of driver support.

 

Please note that the latest video drivers available for your graphics controller were dated on 5/13/2016

 

 

https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81499

 

 

Allan.

 

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JJohn37
Beginner
2,265 Views

I asked because of a FIFA 17 issue, which I think might spread to all upcoming games of Q4 this year, at least a few more months of support would be well appreciated by me and all others using 3rd gen core processors. I would also like to know what why dxdiag shows DirectX 12 whilst the feature_level is 11.0?

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ANeta
Beginner
2,265 Views

The HD 4000 has 'stucked' on X.4425 version of driver. People can play games like Fifa17 on 4200/4400/4600 and thats because Intel updated the driver to X.4474 or X.4501. We just asking for the same update for 4000. Fifa 16 worked smoothly on it so the new one should run too. The new Doom and Battlefield might be 'playable' too.

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idata
Employee
2,265 Views

Thank you all for your feedback on this matter. I will forward it to the appropriate department.

 

 

Allan
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idata
Employee
2,265 Views

@johnoth and @natan001

 

 

I have been checking this information with our engineering team and I would like to request some details in order to forward it to our team.

 

What type of issues are you experiencing with the Intel® HD graphics 4000?

 

I would need a list of issues you have after installing the latest graphics drivers for your Intel® graphics controller

 

 

Allan.
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ANeta
Beginner
2,265 Views

The Battlefield 1 and and Fifa 17 are just crashing few seconds after launch:

https://www.youtube.com/watch?v=6-iz2P5Vm9s BATTLEFIELD 1 OPEN BETA on Intel HD4000 DOES NOT WORK | Gameplay | Will It Run? - YouTube

https://www.youtube.com/watch?v=b_RbV1J-7NE FIFA 17 on Intel HD4000 - CRASH | Gameplay | Will It Run? - YouTube

In DOOM - FATAL ERROR wglCreateContextAttribsARB failed

https://www.youtube.com/watch?v=AZmXxUQrIak DOOM (2016) does not wok on Intel HD4000 | Gameplay | Will It Run? - YouTube

whole log from DOOM console can be found here:

http://pastebin.com/bEbTSAxj doom_log - Pastebin.com

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idata
Employee
2,265 Views

Thank you for the feedback. I will forward this information to the appropriate team.

 

 

Allan.
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ANeta
Beginner
2,265 Views

Any news so far? Is it possible to fix those crashes?

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idata
Employee
2,265 Views

I still do not have any news about it. I will post them as they become available.

 

 

Allan.
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idata
Employee
2,265 Views

I still do not have any news about it. I will post them as they become available.

 

 

Allan.
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ANeta
Beginner
2,265 Views

Thank you. We are really looking forward to it.

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VPisa1
Beginner
2,265 Views

Also looking forward for the regular updates.

Cause I have several BSOD's caused by this driver with GT 750M enabled on my Acer V5-572G (in ACDSee, iRST, Device Manager, etc).

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idata
Employee
2,265 Views

Sure, I will post updates as soon as I receive them from engineering.

 

Allan.

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idata
Employee
2,265 Views

Thank you all for the information.

 

I have forwarded details to the appropriate team. If there is any new word about it, this post will be updated.

 

 

Allan.
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JJohn37
Beginner
2,265 Views

The team must be in a far away planet, aye? I honestly lost hope, and forgot about it. There most likely won't be an update.....

last version for HD 4000 = 15.33.43.4425

latest driver HD 5000 = 15.40.28.4501

40-33 = 7 major versions!

What do you think it means?

And please don't reply that you will update us soon.....give a status, please?

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idata
Employee
2,265 Views

The status for this matter is still escalated and waiting for a resolution.

 

 

Allan.
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