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AKuma157
Beginner
1,866 Views

How to Fix renderdevicedx11.cpp 4247 present failed.

Error Code = 0x887A0006.

The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.

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3 Replies
Leonardo_C_Intel
Moderator
1,212 Views

Hello AKuma157 Thank you for posting in the Intel Community. Seem that the error code 0x887A0006 seems to be related directly to the game and the directX on the system, this information is found in the following link: https://pc-mac-help.com/blog/fix-devil-may-cry-5-crashing-freezing-crashing-fps-and-graphics-issue-o... Please be aware that the content on that site is not controlled by Intel®. This information is offered for your convenience and should not be viewed as an endorsement by Intel® for the merchants or services offered there. By the way what is the brand and model of your system? Please attach to this thread the TXT file the Intel® System Support Utility will generate: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Steps to save the report: 1- Run the utility. 2- Click on “Scan” to get the scanned system. 3- Once the scan is complete click on “next”. 4- Use the “save” option, save the report to your desktop. 5- To attach a file, you must click the “Attach” option on the bottom left-hand corner of the response box. Hope this helps. Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation
Leonardo_C_Intel
Moderator
1,212 Views

Hello AKuma157 Were you able to review the information shared? Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation
Leonardo_C_Intel
Moderator
1,212 Views

Hello AKuma157 I haven’t heard back from you, I am going to close this request If you have more questions please do not hesitate in replying back. Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation
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