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22735 Discussions

How to fix display issues

CWick4
Beginner
1,057 Views

This is my 3rd nuc, a NUC7I7BNH and I just installed OS, all drivers, BIOS and firmwares are up to date. My previously set up on a AOC 32" monitor and a 4-ports HDMI switch was an Asus Vivo, a NUC7I3 and PS4 pro. All three worked just fine on 4k resolution. But this NUC7I7BNH makes the screen go on and off (stays off for about 3-4 seconds every now and then). As mentioned Before all drivers and the HDMI 2.0 firmware are updated. I do not experience any problem when reconnecting my old NUC7I3!

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Wanner_G_Intel
Moderator
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Hello CWick4,

 

Thank you for submitting your question on this Intel® Community.

 

We understand that a request to close this thread was submitted. For this reason, we will close this thread.

 

If you require further assistance, please post a new question. We will be glad to assist you.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

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