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Hp spectre x360 Recurring Blue Screen

Kogo
Beginner
354 Views

Hello. Im having a reocurring blue screen, driver_irql_not_less_or_equal atikmdag.sys .

It happens mostly when im using the web browser(chrome) surfing or watching videos. I tried googled it and used a few step by step guides on fixing this. Checking all the drivers that they are up to date, which they are now. I have also used the hp support assistant doing hardware diagnostics. I have tried everything I can think of. 

It happens daily almost. What can I do? 

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n_scott_pearson
Super User Retired Employee
344 Views

That driver file is a very old ATI graphics driver. There are a whole bunch of sites that have explanations for BSODs in this particular driver. Just google "atikmdag.sys driver_irql_not_less_or_equal".

Hope this helps,

...S

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