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I can't run Intel Computing Improvement program

Wisky
Beginner
2,928 Views

I click accept but nothing came

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Alberto_R_Intel
Employee
2,913 Views

Wisky, Thank you for posting in the Intel® Communities Support.

 

To better assist you with this matter, we just wanted to confirm a few details about your system:

What is the model of the motherboard?

If this is a laptop, what is the model of it?

Is this a new computer?

Was it working fine before the Intel® Computing Improvement Program?

When did the issue start?

Did you make any recent hardware/software changes?

Which Windows* version are you using?

Does the problem happen at home or in the work environment?

 

In the following link you will find the option to download the Intel® Computing Improvement Program for you to try to install it again:

https://downloadcenter.intel.com/download/29854/Intel-Computing-Improvement-Program

 

Also in the link below, you can see the frequently asked questions about the Intel® Computing Improvement Program where you will be able to check additional details about the application that might be useful for you:

https://www.intel.com/content/www/us/en/support/topics/idsa-cip.html

 

Any questions, please let me know.

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

 

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Wisky
Beginner
2,903 Views
I use notebook Acer Nitro5 intel i5 gen8 and Nvidia GTX1050 Ti.
Before I installed windows 10, I can open it just one time after that I never open it until now.
I never change hardware just install new windows 10
Sorry for grammar
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Alberto_R_Intel
Employee
2,893 Views

Wisky, Thank you very much for providing that information.


We will do further research on this matter, for us to be able to do that, please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600


Regards,

Albert R.


Intel Customer Support Technician



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Wisky
Beginner
2,884 Views

report form SSU

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Alberto_R_Intel
Employee
2,852 Views

Wisky, Thank you very much for providing the SSU report.


We will now do further research on this matter, as soon as I get any updates I will post all the details on this thread.


Regards,

Albert R.


Intel Customer Support Technician


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