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Hello, I want to update my Intel driver but it won't let me, I leave images of the problem.
pd: its on spanish
i want install this:
and the problem it is:
Link Copied
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So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.
Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]
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Fabricante
HP
Modelo
OMEN by HP Laptop 15-dc0xxx
ID del sistema
84DA
ID del producto
6QC49EA#ABE
Tamaño de la memoria
16384 MB RAM
Fecha del BIOS
02/21/2019
Revisión del BIOS
F.08
Número de serie
5CD9156909
Imagen del sistema operativo
18WW1GMD301#SABE#DABE
Versión del SO instalada
2009 (10.0.19043)
Tipo de procesador
Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
Velocidad actual del procesador
3861 MHz
Memoria 1
Localizador de banco
BANK 2
Localizador del dispositivo
Bottom - Slot 2 (under)
Fabricante
Samsung
Número de serie
41482BA0
Número de pieza
M471A2K43DB1-CTD
Tamaño de la memoria
16384 MB
Velocidad de memoria máxima
2667 MHz
Tipo de memoria
DDR4
Detalle del tipo
Synchronous
Almacenamiento 1
Modelo
SAMSUNG MZVLB512HAJQ-000H1
Versión del firmware
EXA73H1Q
Capacidad
476,94 GB
Soporte técnico de Autocomprobación de la unidad
False
Bytes por sector
512
Letra de la unidad
C:
Etiqueta de volumen
-
Almacenamiento 2
Modelo
ST1000LM049-2GH172
Versión del firmware
RXM3
Número de serie
WGS4G0GC
Capacidad
931,51 GB
Soporte técnico de Autocomprobación de la unidad
True
Bytes por sector
512
Letra de la unidad
😧
Etiqueta de volumen
Reservado para el sistema
Batería 1
Localización
Primary
Nombre del dispositivo
SR04070
Fabricante
333-2B-4B-A
Número de serie
1435 12/16/2018
Capacidad
70070 mW.Hour
Voltaje
15400 mV
Química
LION
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No! Follow these instructions exactly as stated:
Download and run the Intel System Support Utility for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.
...S
P.S. Photo and screen capture attachments cannot include non-English text; we have no way to translate this text. If it's not in English, don't attach it. What to do instead? Provide the actual text; *that* we can translate.
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Well, The problem has been solved, thanks for the help

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