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I have a question about the process "igfxCUIService Module

hattori1
Beginner
4,036 Views

I have a question that I would like to ask you.

When I am not using the computer, the fan of the CPU suddenly starts to rotate.
I started the task manager and checked it,
I found that the "igfxCUIService Module" was using about 30% of the CPU.


Point 1.
I see a process called "igfxCUIService Module" running, is this correct for the process used in the above display adapter?
We have confirmed that "intel(R)Iris(R)Xe Graphics" is installed in the display adapter in the device manager on the PC.

2nd point.
Also, I thought that "intel(R)HD Graphics Contorol Panel" would have been printed and installed if an Intel graphics board was built in, but it did not start even if I pressed Ctrl+Alt+F12 simultaneously on the keyboard.
Do I need to install it myself?
I don't remember installing it myself on my past computers, but I was able to start it by pressing Ctrl+Alt+F12, so I am asking this question.

Thank you in advance for your cooperation.

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Alberto_R_Intel
Employee
4,014 Views

hattori1, Thank you for posting in the Intel® Communities Support.

 

We will be more than glad to assist you with this matter. 

 

In reference to your first point about "igfxCUIService Module", yes, that is correct and it is an expected behavior. It is also important to mention that as well, that even if you are not using the computer or if it is in idle state, there are still Windows processes and updates running in the background, the computer is always working, so it is expected also for the fan to run even when you are not using it.

 

In regard to the Intel® control panel, please verify the details in the following link about this subject:

https://www.intel.com/content/www/us/en/support/articles/000037170.html

 

Any questions, please let me know.

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

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Alberto_R_Intel
Employee
3,958 Views

Hello hattori1, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


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Alberto_R_Intel
Employee
3,913 Views

Hello hattori1, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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