I have intel HD graphics 620, windows 10, I can;t do hardware graphics aceleration

hfarr · ‎04-20-2017

Different versions of FIFA requested hardware graphics aceleration. There is no any option to make the hardware graphics aceleration. My laptop is HP Notebook, windows 10, intel HD graphics 620. I would be highly grateful if you could help me to fix this issue.

Thank you & best regards.

Stefan3D · ‎04-20-2017

Sounds like you are using the "Microsoft basic display adapter".

If so, install a hardware accelerated driver e.g. this:

hfarr · ‎04-23-2017

I have downloaded the software. But upon installation, I have recieved a message saying that "The driver being installed is not validated for this computer."

Stefan3D · ‎04-23-2017

Haytham schrieb:

I have downloaded the software. But upon installation, I have recieved a message saying that "The driver being installed is not validated for this computer."

install via "have disk method" as descibed at http://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface (ignore prolog about MS Surface).

hfarr · ‎04-23-2017

it worked.

Thank you very much.

idata · ‎04-20-2017

Hello Haytham,

I understand that hardware acceleration is not working on FIFA game.

Let me apologize for any inconvenience this issue may be causing to you.

Please try updating the graphics driver as suggested by Stefan3D, and if issue persists please attach to this thread the .txt file the Intel® System Support Utility will generate https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

To attach a file, you must click "Use Advanced Editor" on the upper right hand corner of the response box, then the "attach" option will appear on the bottom right hand corner of the response box.

Regards,

Fred

hfarr · ‎04-23-2017

Please find enclosed the attachemnet as per your reuest.