Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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I would need to have support for OpenGL 3.3 to run Blender. I have updated my graphics card drivers to last version compatible with my card and does not works. Program continues saying that I need to have support for OpenGL 3.3. What to do?


Details of my system and graphics card drivers are as follows:



System Information


  Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_ltsb.151014-0600)

      Language: Spanish (Regional Setting: Spanish)

        BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10

     Processor: Intel(R) Celeron(R) CPU G530 @ 2.40GHz (2 CPUs), ~2.4GHz

       Memory: 4096MB RAM

Available OS Memory: 4008MB RAM

     Page File: 2489MB used, 2542MB available

  DirectX Version: DirectX 11

DX Setup Parameters: Not found

  User DPI Setting: 96 DPI (100 percent)

 System DPI Setting: 96 DPI (100 percent)

  DWM DPI Scaling: Disabled

   DxDiag Version: 6.03.9600.17415 64bit Unicode



Display Devices


     Card name: Intel(R) HD Graphics

    Manufacturer: Intel Corporation

     Chip type: Intel(R) HD Graphics Family

      DAC type: Internal

    Device Type: Full Device

     Device Key: Enum\PCI\VEN_8086&DEV_0102&SUBSYS_844D1043&REV_09

   Display Memory: 1664 MB

  Dedicated Memory: 32 MB

   Shared Memory: 1632 MB

    Current Mode: 1920 x 1080 (32 bit) (60Hz)

    Monitor Name: Generic PnP Monitor

   Monitor Model: 24MP76

     Monitor Id: GSM5A27

    Native Mode: 1920 x 1080(p) (60.000Hz)

    Output Type: HD15

    Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

Driver File Version: 9.17.0010.4229 (English)

   Driver Version:

    DDI Version: 10.1

   Feature Levels: 10.1,10.0,9.3,9.2,9.1

    Driver Model: WDDM 1.2

Graphics Preemption: DMA

 Compute Preemption: DMA

      Miracast: Not Supported

Hybrid Graphics GPU: Not Applicable

   Power P-states: Not Applicable

 Driver Attributes: Final Retail

  Driver Date/Size: 5/26/2015 21:00:24, 12694808 bytes

    WHQL Logo'd: Yes

  WHQL Date Stamp: 

 Device Identifier: {D7B78E66-4242-11CF-7663-47A4B7C2C435}

     Vendor ID: 0x8086

     Device ID: 0x0102

     SubSys ID: 0x844D1043

    Revision ID: 0x0009

 Driver Strong Name: oem30.inf:5f63e534c036a854:iSNBD0:\ven_8086&dev_0102

   Rank Of Driver: 00E02001

    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C 



    D3D9 Overlay: Supported

      DXVA-HD: Supported

    DDraw Status: Enabled

     D3D Status: Enabled

     AGP Status: Enabled





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2 Replies

Hello MRoyo2


Thank you for posting on the Intel® communities.


After checking the information we noticed your processor is Intel® Celeron® Processor G530, this processor comes with "Intel® HD Graphics for 2nd Generation Intel® Processors".


We would like to inform you that due to the Intel® Celeron® Processor G530 and Intel® HD Graphics for 2nd Generation Intel® Processors have been discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.  


You can verify this product's discontinuance status at > Product Status > "Discontinued". 


Best Regards, 


Andrew G.

Intel Customer Support Technician

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Super User Retired Employee

Intel does not support the use of 2nd gen processors with Windows 10. What this means is that Intel does not provide a driver for the graphics engines embedded in these processors. Now, Microsoft does provide a compatibility driver that will allow this graphics engine to be used. As you have seen, however, this driver has less-than-stellar performance and it is older and does not support the latest versions of DirectX, OpenGL, etc. Microsoft is not actively sustaining this driver, so no upgrades are planned.


If this is a Desktop system, you could upgrade it with an add-in graphics card. Finding one that is compatible with your 9-year-old motherboard and its BIOS is difficult, however. It is reaching the point where it is more cost-effective to replace the processor and motherboard (and perhaps memory) with something a lot more modern.


If this is a Laptop system, you are completely out of luck. If you absolutely require support for Blender, you will need to replace this laptop with something a lot more modern.


Reality Bites,


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