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CStew2
New Contributor I
265 Views

IDSA Support case number 04788744

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@Alberto_Sykes 

Jose V has requested two extra files, and I have located both and put them into .zip files

I am attaching the DSA Uninstaller.log file in a zip file.

Unfortunately, I cannot attach the DSA.zip file as it too big.

I am in a pickle as Jose V needs that too.

Gmail will not send it.

My Outlook/Hotmail emails with attachments are not reaching him either.

I therefore cannot get the DSA file to him.

Any solutions gratefully received.

Either from @Alberto_Sykes  or @AlHill 

Many thanks.

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Alberto_Sykes
Employee
246 Views

CStew2, Thank you for posting in the Intel® Communities Support.

 

I already sent the file to Jose V.

 

Regards,

Albert R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

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3 Replies
Alberto_Sykes
Employee
247 Views

CStew2, Thank you for posting in the Intel® Communities Support.

 

I already sent the file to Jose V.

 

Regards,

Albert R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

View solution in original post

CStew2
New Contributor I
241 Views

@Alberto_Sykes 

Thanks, I was able to chat with an agent called Julie Ann

By using Google Drive, and choosing the ' Public' option, I was able to share the link to folder there which had both .zip files.

Jose V should have everything he needs now.

I had to stay up to 01.45 hrs. UK time, 😪

Job done

Alberto_Sykes
Employee
235 Views

CStew2, Thank you very much for letting us know those updates.

 

We apologize for any inconvenience, we are glad to hear that you were able to provide the information to Jose V for him to be able to further assist you with this matter.

 

Regards,

Albert R.

 

Intel Customer Support Technician

A Contingent Worker at Intel


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