IDSA Support case number 04788744

[CStew2]

@Alberto_Sykes 

Jose V has requested two extra files, and I have located both and put them into .zip files

I am attaching the DSA Uninstaller.log file in a zip file.

Unfortunately, I cannot attach the DSA.zip file as it too big.

I am in a pickle as Jose V needs that too.

Gmail will not send it.

My Outlook/Hotmail emails with attachments are not reaching him either.

I therefore cannot get the DSA file to him.

Any solutions gratefully received.

Either from @Alberto_Sykes  or @AlHill 

Many thanks.

[Alberto_Sykes · Accepted solution]

CStew2, Thank you for posting in the Intel® Communities Support.

I already sent the file to Jose V.

Regards,

Albert R.

Intel Customer Support Technician

A Contingent Worker at Intel

[CStew2]

@Alberto_Sykes 

Thanks, I was able to chat with an agent called Julie Ann

By using Google Drive, and choosing the ' Public' option, I was able to share the link to folder there which had both .zip files.

Jose V should have everything he needs now.

I had to stay up to 01.45 hrs. UK time, 😪

Job done

[Alberto_Sykes]

CStew2, Thank you very much for letting us know those updates.

We apologize for any inconvenience, we are glad to hear that you were able to provide the information to Jose V for him to be able to further assist you with this matter.

Regards,

Albert R.

Intel Customer Support Technician

A Contingent Worker at Intel