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In multiple games I get this awful white glow with dark pixels in it.

Kayyyyyy
Beginner
273 Views

Okay so basically in multiple games I have this awful graphics glitch that makes the game unplayable.

I've tried updating the drivers - but I got the weird loop (?) I mean everytime the computer restarted after the install the install started again... I just run it like twice and then cancelled.

What should I do? :(( The games work fine except for this awful glitch.

Zrzut ekranu (10).pngZrzut ekranu (9).png

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4 Replies
AlHill
Super User
269 Views

I think you have two issues.

For the white glow, I cannot help you.

For the restart loop, you may want to join this thread and let Intel know about it.

https://community.intel.com/t5/Graphics/Why-can-this-driver-install-loop-not-be-fixed/m-p/1221848#M9...

Doc (not an Intel employee or contractor)

 

Esteban_D_Intel
Moderator
260 Views

Hello Kayyyyyy,

Thank you for posting on the Intel® communities.  


To better assist you I would appreciate if you could provide the following information:


  • Please provide the list of games affected by this behavior.
  • Was the system working fine before? Were any changes made prior to these glitches?
  • Do you know if this occurred after the update of the graphics driver of Operating system?
  • Was the game working with a previous OS build or graphics driver?


Please run the following tool and attach the reports generated.   

    

Intel® System Support Utility (Intel® SSU) Download link 

  

1.Open the application and click on "Scan" to see the system and device information. 

2.By default, Intel® SSU will take you to the "Summary View".   

3.Click on the menu where it says "Summary" to change to "Detailed View".   

4.To save your scan, click on "Next", then "Save".   


Esteban D.

Intel Technical Support Technician  


Esteban_D_Intel
Moderator
244 Views

Hello Kayyyyyy,

Were you able to check the previous post?   

Please let me know if you need further assistance.   

 

Esteban D.  

Intel Technical Support Technician   

 


Maria_R_Intel
Moderator
231 Views

Hello Kayyyyyy,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Best regards, 

Maria R.  

Intel Customer Support Technician 


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