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Intel 2nd generation i7 2600 processor and intel HD 2000 Graphic controller with windows 10

VSaab
Beginner
2,148 Views

Hi:

I have updated my computer in September 2015 to windows 10. And since then, my screen resolution cannot go higher then 1280X1024

I keep checking the updates, and nothing yet. I am losing 30% of my screen due to that resolution.

Anyone knows when Intel will release an update to Windows 10 so it can recognise the processor and graphic controller listed in the subject?

Or does anyone know a compatible driver that will work with windows 10?

Thank you in advance for your assistance.

Vincent

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4 Replies
VSaab
Beginner
875 Views

Hello All:

Can anyone help with this subject?

It would really be appreciated.

Thanks

Vincent

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EstebanA_C_Intel
Employee
875 Views

Hello, VincentSaab:

I would like you to check the supported Operating systems for each of the graphics drivers from Intel®.

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html Supported Operating Systems for Graphics Drivers

Also, do you have all Windows updates installed in your system?

Since this is a legacy product, the support for drivers is limited.

Regards,

Esteban C

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VSaab
Beginner
875 Views

Thanks for the info Esteban.

If I get an new video card, will that resolve my issue?

I will check meanwhile with Dell, to see if I can upgrade the processor.

Thank you and Best Regards

Vincent Saab

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EstebanA_C_Intel
Employee
875 Views

Hello, VincentSaab:

For sure, with a newer unit the support would be wider indeed.

I hope they provide you with good upgrade options for your system.

If you require any further information or support, feel free to contact us back.

Regards,

Esteban C

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