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Intel 4000 graphics driver help

JH1
初學者
2,743 檢視

Hello,

I have been trying to fix my graphics driver in order to have the HDMI have sound come out on my television. When I try to re-install the Intel 4000 graphics driver it says "one or more of the drivers could not be downloaded." When I go into my device manager and try to update the Audio Device on High Definition Bus which is for the HDMI I get a Intel(R) Display Audio Data Error, which is a Cyclic Redundancy Check Error. I have a Dell Inspiron 15 running Windows 10. I have no idea what to do to fix this, so any help is appreciated.

Thank you.

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4 回應
idata
員工
1,262 檢視

Hello, joshua9663:

Could you please let us know the driver version you are running? Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.

Regards,

Amy.

JH1
初學者
1,262 檢視

Hello Amy,

The driver version is 10.18.10.4358

Thank you,

Josh

idata
員工
1,262 檢視

Thank you for the information.

Please try the following driver version https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81499 Download Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.33], using the this method http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 &...

Regards,

Amy.

idata
員工
1,262 檢視

Hello, /thread/104736 joshua9663:

Were you able to install the driver mentioned above? Let me know your findings.

Regards,

Amy.

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