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Intel 4000 graphics driver help

JH1
Beginner
2,814 Views

Hello,

I have been trying to fix my graphics driver in order to have the HDMI have sound come out on my television. When I try to re-install the Intel 4000 graphics driver it says "one or more of the drivers could not be downloaded." When I go into my device manager and try to update the Audio Device on High Definition Bus which is for the HDMI I get a Intel(R) Display Audio Data Error, which is a Cyclic Redundancy Check Error. I have a Dell Inspiron 15 running Windows 10. I have no idea what to do to fix this, so any help is appreciated.

Thank you.

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4 Replies
idata
Employee
1,333 Views

Hello, joshua9663:

Could you please let us know the driver version you are running? Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.

Regards,

Amy.

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JH1
Beginner
1,333 Views

Hello Amy,

The driver version is 10.18.10.4358

Thank you,

Josh

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idata
Employee
1,333 Views

Thank you for the information.

Please try the following driver version https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81499 Download Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.33], using the this method http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 &...

Regards,

Amy.

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idata
Employee
1,333 Views

Hello, /thread/104736 joshua9663:

Were you able to install the driver mentioned above? Let me know your findings.

Regards,

Amy.

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