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Intel 530 graphics and AOC u3477

JFarr5
Beginner
1,972 Views

I have a HP deskpro 600 G2 SFF PC and a AOC u3477 Monitor. The HP DeskPro has a Intel 530 Graphics card installed

The problem I'm having is that I cannot get the Display port working with the AOC 34" u3477 monitor. I have updated to the latest Intel drivers (20.19.15.4285 7/10/2015)

I can use the VGA port but the Display Port will not work.

When plugged into the display port I get no display even when booting the PC.

I have tried a smaller 23' monitor on the display port and this works fine.

I have tried the AOC u3477 monitor with another PC with a different graphics card on the display port and it work fine.

Could anyone please help me.

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idata
Employee
727 Views

Hi Sparrow50,

 

 

I recommend you to check with your computer manufacturer for customized graphics drivers; download and install the last version according to your OS.

 

http://h20566.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=7633321&swLangOid=8&swEnvOid=4192 http://h20566.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=7633321&swLangOid=8&swEnvOid=4192

 

 

Please keep in mind that Original Equipment Manufacturers (OEMs) can add, remove, alter or change features in the controller drivers according to their system designs.

 

 

In this hyperlink you can find Intel® HD Graphics 530 for 6th Generation, for your controller.

 

https://downloadcenter.intel.com/product/88345/Intel-HD-Graphics-530-for-6th-Generation-Intel-Core-Processors https://downloadcenter.intel.com/product/88345/Intel-HD-Graphics-530-for-6th-Generation-Intel-Core-Processors

 

 

If the issue persists try changing the Display port cable.

 

 

Regards,
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idata
Employee
727 Views

Hi Sparrow50,

 

 

I just want to know if the drivers provided worked for you

 

 

Regards,

 

Hellen.

 

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JFarr5
Beginner
727 Views

Hi Hellen

Sorry I have taken some time to get back to you.

This ended up being a issue with the monitor.

Thanks for your help

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idata
Employee
727 Views

Hi Sparrow50,

 

 

If there is anything else you need, please let me know.

 

 

Regards,

 

Hellen.

 

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