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Hi,
When installed my Intel 530 graphics driver ends up creating graphics corruption that can only be fixed through a hard reboot. I do not have any problems with the Microsoft basic display driver but when I install the driver the graphical corruption starts again. The corruption usually happens in low to idle load situations.
Is there anyway to fix this.
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Hello, DatDerpyHorse:
Could you please provide us with the following;
- Intel® HD Graphics driver version installed. Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.
- BIOS version.
- Computer model.
- CPU model.
- Operating system and the build version.
Regards,
Amy.
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Driver Version: 20.19.15.4331
BIOS Version: American Megatrends Inc. P1.40, 25/1/2016
Computer Model: Custom Built
CPU Model: Intel i5-6400
OS: Microsoft Windows 10 Home N Build 10586
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Thank you for the information.
Please, try the following:
- Run the Windows Updates.
- Update your driver version to this version https://downloadcenter.intel.com/download/25848/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-40- Download Intel® Beta Graphics Driver for Windows* 7/8.1/10 [15.40], I would recommend using this method http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 &...
- Update your BIOS version to the latest.
- Reset BIOS to default settings.
Regards,
Amy.
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I have done this and it still happens.
It looks like this if this helps
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Is there any chance you can test a different monitor/TV and test a different cable?
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Yes I have done that many times.
I used to have a AMD R7 370 in my computer and it used to freeze. So I RMA'ed the graphics card to see if that was the issue. I also did the same with the MOBO. They both were replaced and the freezing was still happening. So i began to just use the intergrated graphics and the freezing was just replaced with the graphics corruption. I have already reinstalled Windows 10 with no affect while also replacing the Power Supply. I need help to fix this werid problem I can't even use my computer to play a simple game like CS:GO with out the graphic corruption popping up when at idle.
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Let's try replacing the unit, so please contact us at http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support in order to check the replacement options for your processor.
Regards,
Amy.
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I have done just done that and the problem still arises. The only thing i haven't replaced is RAM and the HDD.
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Can you test the new unit with a different RAM stick? This odd, but you already replaced the unit and the issue is still there, so with this we can narrow down the issue.
Regards,
Amy.
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/thread/100596 DatDerpyHorse, were you able to test the RAM?
Let me know your findings.
Regards,
Amy.
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Hey,
Im a student and the past week has been rlly busy for me. I will try to get new ram but looking at my bank account that's not rlly able to be done. Here in New Zealand RAM is not cheap
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I understand, if possible take the NUC to a computer shop, maybe they could help you to test the RAM.
Regards,
Amy.
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Hello, /thread/100596 DatDerpyHorse:
Were you able to test the NUC?
Regards,
Amy.
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/thread/100596 DatDerpyHorse, that is really good to hear! Hope you enjoy your NUC.
If you need further assistance let us know
Regards,
Amy.
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