Intel Arc Graphics Card incompatible with Solidworks

wklehm1929 · ‎07-28-2024

Hello,

I have an HP Spectre x360 laptop that has an Intel Arc Graphics Card Installed. This graphics card is incompatible with Solidworks which I need to use for school and work but it is virtually unusable with my current configuration. Can I upgrade to a new graphics card at all or am I locked into the current hardware in my laptop. I know very little about this information so I'm just trying to explore my options. Thank you!

JeanetteC_Intel · ‎08-24-2024

Hello wklehm1929,

Thank you for posting in Intel Communities.

I understand that you are having an incompatibility issue and wanted to check if upgrading components is possible so that your system meets the hardware requirements for your needed application (Solidworks).

The best support team to check this with is your system manufacturer support since they know better which components are compatible and if the component upgrade is possible.

Intel components can be customized by the laptop manufacturer and validated as an entire system. If you are experiencing issues with your netbook/laptop computer, the system manufacturer is the best source of support.

I hope the information I shared helps.

Best regards,

JeanetteC.

Intel® Customer Support Technician