Intel Control Panel

[qwerty007]

I just updated the Intel Microsoft Store Control Panel

And my display settings are gone, just a blank page.

I can't change the color of other settings.

How can I do it?

Application version 1.100.5237.0

[Alberto_R_Intel]

qwerty007, Thank you for posting in the Intel® Communities Support.

We are sorry to hear about this issue and we will be more than glad to assist you with this matter. 

In order for us to provide the most accurate assistance on this scenario, please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

[qwerty007]

Can I somehow roll back a version of the application that still contains the settings I'm interested in?

[qwerty007]

ASUS Vivobook Pro 14X

i5-11300H

Intel(R) Iris(R) Xe Graphics

Version Driver: 30.0.101.3111
Version Panel Intel: 1.100.5237.0

Windows 11 Pro 23H2

All drivers correspond to the driver versions on the laptop manufacturer's website!

[Alberto_R_Intel]

qwerty007, Thank you very much for providing that information.

For this scenario, and in regards to your question, it is not possible to go back to a version of the application that still contains the settings you are looking for since for the Intel® 11th generation processors, like the one you have, the Intel® Graphics Control Panel has been discontinued and has been replaced with the Intel® Graphics Command Center, so that option is not available. What we suggest then is to visit the Microsoft Store and download the Intel® GCC using the link shown in this article:

https://www.intel.com/content/www/us/en/support/articles/000088083/graphics.html

Regards,

Albert R.

Intel Customer Support Technician

[qwerty007]

I have Intel Graphics Command Center (UWP) installed from the Microsoft Store!

This application was updated a few days ago, and the settings I needed were gone...

Everything was fine before the update!

[Alberto_R_Intel]

qwerty007, Thank you very much for sharing those details.

In order to further assist you, just to confirm, what are the display settings that you are looking for?

Regards,

Albert R.

Intel Customer Support Technician

[qwerty007]

These ones!

https://images.app.goo.gl/5WA9uhsodxBnaU4A9

https://images.app.goo.gl/WLBEvP7thu3xK2c57

These are not my screenshots!
I found them on Google.

I have these pages empty...

[Alberto_R_Intel]

qwerty007, Thank you very much for your response.

For some reason, the links are not working. Could you please describe the display settings you are looking for and the intention/purposes of using them?

Regards,

Albert R.

Intel Customer Support Technician

[qwerty007]

Hmm, the links are opening for me.
Your question is strange...
My laptop has an OLED screen, if I don't change the Saturation setting, the colors don't look natural...
I also include BPC 10
Well, I change other parameters presented on this page when I experiment with the graphic editor.

[Alberto_R_Intel]

qwerty007, Thank you very much for confirming that information.

I will do further research on this matter to try to find a possible solution for this scenario. As soon as I get any updates, I will post all the details on this thread.

Regards,

Albert R.

Intel Customer Support Technician

[qwerty007]

Any news?

P.S. I don’t understand why it was necessary to touch this settings page at all, everything works stably...

[Alberto_R_Intel]

qwerty007, Thank you very much for your reply.

We are still working on possible solutions for this scenario. As soon as I get additional information, I will post all of it on this thread.

Regards,

Albert R.

Intel Customer Support Technician

[Alberto_R_Intel]

Hello qwerty007, I just received an update on this matter.

While we are still working on this topic, could you please try to reset/repair Intel® GCC from advanced Windows app settings?

You can follow the instructions in this link:

https://www.intel.com/content/www/us/en/support/articles/000058133/graphics.html

Regards,

Albert R.

Intel Customer Support Technician

[qwerty007]

I would not like to reset the settings of this application for fear that it will not help, and after the reset, the display color settings will return to the default values ​​​​and will not look natural... And I will not be able to change them...

[Alberto_R_Intel]

qwerty007, Thank you very much for your answer.

In that case, I will double-check to confirm if there is something else we can try and provide a response as soon as possible.

Regards,

Albert R.

Intel Customer Support Technician

[qwerty007]

Resetting didn't help...

Before this unfortunate update, the settings worked perfectly.

Why can't we just return everything as it was and release an update to this application?

Why does Intel create problems for people out of nowhere?

[Alberto_R_Intel]

qwerty007, Thank you very much for sharing those results.

In that case, we will continue working on this matter. As soon as I get any information, I will post all of it on this thread.

Regards,

Albert R.

Intel Customer Support Technician

[qwerty007]

Any progress?

[qwerty007]

Any news?

[Alberto_R_Intel]

Hello qwerty007, Thank you very much for your patience. I just received an update on this matter.

I sent you an email with private information, please verify your inbox.

Regards,

Albert R.

Intel Customer Support Technician