Graphics
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Intel Control Panel

qwerty007
Novice
8,452 Views

I just updated the Intel Microsoft Store Control Panel

And my display settings are gone, just a blank page.

 

I can't change the color of other settings.

 

How can I do it?

 

Application version 1.100.5237.0

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49 Replies
Alberto_R_Intel
Employee
3,872 Views

qwerty007Thank you for posting in the Intel® Communities Support.


We are sorry to hear about this issue and we will be more than glad to assist you with this matter. 


In order for us to provide the most accurate assistance on this scenario, please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician



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qwerty007
Novice
3,842 Views

Can I somehow roll back a version of the application that still contains the settings I'm interested in?

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qwerty007
Novice
3,825 Views

ASUS Vivobook Pro 14X

 

i5-11300H

Intel(R) Iris(R) Xe Graphics

Version Driver: 30.0.101.3111
Version Panel Intel: 1.100.5237.0

Windows 11 Pro 23H2

All drivers correspond to the driver versions on the laptop manufacturer's website!

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Alberto_R_Intel
Employee
3,787 Views

qwerty007, Thank you very much for providing that information.


For this scenario, and in regards to your question, it is not possible to go back to a version of the application that still contains the settings you are looking for since for the Intel® 11th generation processors, like the one you have, the Intel® Graphics Control Panel has been discontinued and has been replaced with the Intel® Graphics Command Center, so that option is not available. What we suggest then is to visit the Microsoft Store and download the Intel® GCC using the link shown in this article:

https://www.intel.com/content/www/us/en/support/articles/000088083/graphics.html


Regards,

Albert R.


Intel Customer Support Technician


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qwerty007
Novice
3,781 Views

I have Intel Graphics Command Center (UWP) installed from the Microsoft Store!


This application was updated a few days ago, and the settings I needed were gone...


Everything was fine before the update!

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Alberto_R_Intel
Employee
3,769 Views

qwerty007, Thank you very much for sharing those details.


In order to further assist you, just to confirm, what are the display settings that you are looking for?


Regards,

Albert R.


Intel Customer Support Technician


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qwerty007
Novice
3,750 Views

These ones!

 

https://images.app.goo.gl/5WA9uhsodxBnaU4A9

 

https://images.app.goo.gl/WLBEvP7thu3xK2c57

 

These are not my screenshots!
I found them on Google.


I have these pages empty...

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Alberto_R_Intel
Employee
3,727 Views

qwerty007, Thank you very much for your response.

 

For some reason, the links are not working. Could you please describe the display settings you are looking for and the intention/purposes of using them?

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

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qwerty007
Novice
3,711 Views

Hmm, the links are opening for me.
Your question is strange...
My laptop has an OLED screen, if I don't change the Saturation setting, the colors don't look natural...
I also include BPC 10
Well, I change other parameters presented on this page when I experiment with the graphic editor.

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Alberto_R_Intel
Employee
3,707 Views

qwerty007Thank you very much for confirming that information.


I will do further research on this matter to try to find a possible solution for this scenario. As soon as I get any updates, I will post all the details on this thread.


Regards,

Albert R.


Intel Customer Support Technician



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qwerty007
Novice
3,642 Views

Any news?

 

P.S. I don’t understand why it was necessary to touch this settings page at all, everything works stably...

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Alberto_R_Intel
Employee
3,596 Views

qwerty007, Thank you very much for your reply.


We are still working on possible solutions for this scenario. As soon as I get additional information, I will post all of it on this thread.


Regards,

Albert R.


Intel Customer Support Technician


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Alberto_R_Intel
Employee
3,540 Views

Hello qwerty007, I just received an update on this matter.


While we are still working on this topic, could you please try to reset/repair Intel® GCC from advanced Windows app settings?

You can follow the instructions in this link:

https://www.intel.com/content/www/us/en/support/articles/000058133/graphics.html


Regards,

Albert R.


Intel Customer Support Technician


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qwerty007
Novice
3,526 Views

I would not like to reset the settings of this application for fear that it will not help, and after the reset, the display color settings will return to the default values ​​​​and will not look natural... And I will not be able to change them...

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Alberto_R_Intel
Employee
3,510 Views

qwerty007, Thank you very much for your answer.


In that case, I will double-check to confirm if there is something else we can try and provide a response as soon as possible.


Regards,

Albert R.


Intel Customer Support Technician


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qwerty007
Novice
3,471 Views

Resetting didn't help...

 

Before this unfortunate update, the settings worked perfectly.


Why can't we just return everything as it was and release an update to this application?


Why does Intel create problems for people out of nowhere?

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Alberto_R_Intel
Employee
3,451 Views

qwerty007, Thank you very much for sharing those results.


In that case, we will continue working on this matter. As soon as I get any information, I will post all of it on this thread.


Regards,

Albert R.


Intel Customer Support Technician


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qwerty007
Novice
3,343 Views
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qwerty007
Novice
3,219 Views
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Alberto_R_Intel
Employee
3,195 Views

Hello qwerty007, Thank you very much for your patience. I just received an update on this matter.


I sent you an email with private information, please verify your inbox.


Regards,

Albert R.


Intel Customer Support Technician



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