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MikadoHoofer
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02-11-2021
11:10 AM
201 Views
Intel Corporation missing in graphic adapters
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AlHill
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02-11-2021
11:20 AM
193 Views
So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).
Also, check your bios to determine if Intel graphics and nvidia graphics can both be used concurrently.
Doc (not an Intel employee or contractor)
MikadoHoofer
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02-11-2021
11:27 AM
190 Views
Intel® UHD Graphics 630
- Driver DetailsUp to date
- ProviderIntel Corporation
- Version27.20.100.9168
- Date1/8/2021
- Device Details
- Adapter CompatibilityIntel Corporation
- AvailabilityOffline
- StatusThis device is not working properly because Windows cannot load the drivers required for this device.
- Device IdROOT\DISPLAY\0000
MikadoHoofer
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02-11-2021
11:28 AM
188 Views
Intel® Driver & Support Assistant
Detailed Report
Last scan: 2/12/2021 2:25 AM
Computer
| LENOVO 81SY | |
|---|---|
| System Manufacturer | LENOVO |
| System Model | 81SY |
| System Type | Mobile |
| Motherboard Manufacturer | LENOVO |
| Motherboard Product | LNVNB161216 |
| Version | SDK0Q55756 WIN |
| BIOS Version | BHCN41WW |
| Date | 11/30/2020 |
| SMBIOS Version | 3.0 |
| Secure Boot | On |
Operating System
| Microsoft Windows 10 Home Single Language (64-bit) | |
|---|---|
| Version | 2009 |
| OS Build | 10.0.19042 |
| Build Branch | vb_release |
| Locale | English (United States) |
| Windows Directory | C:\WINDOWS |
| System Directory | C:\WINDOWS\system32 |
| .NET Framework Versions | 2.0.50727.4927, 3.0.30729.4926, 3.5.30729.4926, 4.0.0.0, 4.8.04084 |
| Installed Internet Browsers | Internet Explorer 11.789.19041.0, Microsoft Edge |
Processor
| Intel® Core™ i5-9300H CPU @ 2.40GHz | |
|---|---|
| Device Details | |
| Manufacturer | GenuineIntel |
| Description | Intel64 Family 6 Model 158 Stepping 10 |
| Architecture | x64 |
| # of Cores | 4 |
| # of Threads | 8 |
| Processor Base Frequency | 2400 MHz |
| Current Voltage | 7. |
| Level 2 Cache | 1024 Kb |
| Level 3 Cache | 8192 Kb |
| Processor Id | 0x906EA |
| Availability | Running at full power |
Graphics
| Intel® UHD Graphics 630 | |
|---|---|
| Device Details | |
| Adapter Compatibility | Intel Corporation |
| Provider | Intel Corporation |
| Version | 27.20.100.9168 |
| Date | 1/8/2021 |
| Availability | Offline |
| Status | This device is not working properly because Windows cannot load the drivers required for this device. |
| Device Id | ROOT\DISPLAY\0000 |
| NVIDIA GeForce GTX 1650 | |
| Device Details | |
| Adapter Compatibility | NVIDIA |
| Video Processor | GeForce GTX 1650 |
| Resolution | 1920 x 1080 |
| Bits Per Pixel | 32 |
| Number of Colors | 4294967296 |
| Refresh Rate - Current | 60 Hz |
| Refresh Rate - Maximum | 60 Hz |
| Refresh Rate - Minimum | 60 Hz |
| Provider | NVIDIA |
| Version | 27.21.14.6140 |
| Date | 1/22/2021 |
| Adapter DAC Type | Integrated RAMDAC |
| Adapter RAM | 4.00 GB |
| Availability | Running at full power |
| Status | This device is working properly. |
| Location | PCI bus 1, device 0, function 0 |
| Device Id | PCI\VEN_10DE&DEV_1F91&SUBSYS_3FFB17AA&REV_A1\4&FE38360&0&0008 |
Audio
| Realtek High Definition Audio | |
|---|---|
| Device Details | |
| Provider | Realtek Semiconductor Corp. |
| Name | RTKVHD64.sys |
| Version | 6.0.8921.1 |
| Date | 3/20/2020 |
| Device Id | HDAUDIO\FUNC_01&VEN_10EC&DEV_0257&SUBSYS_17AA3810&REV_1000\4&2EB7F11B&0&0001 |
| NVIDIA High Definition Audio | |
| Device Details | |
| Provider | NVIDIA Corporation |
| Name | nvhda64v.sys |
| Version | 1.3.38.40 |
| Date | 10/16/2020 |
| Device Id | HDAUDIO\FUNC_01&VEN_10DE&DEV_0094&SUBSYS_17AA3FFB&REV_1001\5&3A5E9532&0&0001 |
| USB Audio Device | |
| Device Details | |
| Provider | Microsoft |
| Name | USBAUDIO.sys |
| Version | 10.0.19041.789 |
| Date | 1/29/2021 |
| Device Id | USB\VID_1B3F&PID_2008&MI_00\6&30921D23&0&0000 |
| Steam Streaming Microphone | |
| Device Details | |
| Provider | Valve Corporation |
| Name | SteamStreamingMicrophone.sys |
| Version | 8.33.15.17 |
| Date | 7/28/2017 |
| Device Id | ROOT\STEAMSTREAMINGMICROPHONE\0000 |
| Steam Streaming Speakers | |
| Device Details | |
| Provider | Valve Corporation |
| Name | SteamStreamingSpeakers.sys |
| Version | 17.56.13.764 |
| Date | 7/20/2017 |
| Device Id | ROOT\STEAMSTREAMINGSPEAKERS\0000 |
| NVIDIA Virtual Audio Device (Wave Extensible) (WDM) | |
| Device Details | |
| Provider | NVIDIA |
| Name | nvvad64v.sys |
| Version | 4.13.0.0 |
| Date | 3/14/2019 |
| Device Id | ROOT\UNNAMED_DEVICE\0000 |
Networking and I/O
| Realtek PCIe GbE Family Controller | |
|---|---|
| Device Details | |
| Manufacturer | Realtek |
| Availability | Running at full power |
| Status | This device is working properly. |
| Installed | True |
| MAC Address | 98:FA:9B:66:56:C7 |
| Service Name | rt640x64 |
| Provider | Realtek |
| Version | 10.36.701.2019 |
| Date | 7/1/2019 |
| Device Id | PCI\VEN_10EC&DEV_8168&SUBSYS_38CD17AA&REV_15\01000000684CE00000 |
| Revision | 15 |
| Intel® Wireless-AC 9560 160MHz | |
| Device Details | |
| Manufacturer | Intel Corporation |
| Availability | Running at full power |
| Status | This device is working properly. |
| Installed | True |
| MAC Address | 3E:CE:B6:B3:D9:4D |
| Service Name | Netwtw08 |
| Provider | Intel |
| Version | 22.20.0.6 |
| Date | 11/30/2020 |
| Device Id | PCI\VEN_8086&DEV_A370&SUBSYS_00348086&REV_10\3&11583659&1&A3 |
| Revision | 10 |
| TAP-Windows Adapter V9 | |
| Device Details | |
| Manufacturer | TAP-Windows Provider V9 |
| Availability | Running at full power |
| Status | This device is working properly. |
| Installed | True |
| MAC Address | 00:FF:8F:5B:C6:22 |
| Service Name | tap0901 |
| Provider | TAP-Windows Provider V9 |
| Version | 9.24.2.601 |
| Date | 9/27/2019 |
| Device Id | ROOT\NET\0001 |
Memory
| 16 GB | |
|---|---|
| Device Details | |
| Physical Memory - Total | 16 GB |
| Physical Memory - Available | 11.93 GB |
| Virtual Memory - Total | 18.35 GB |
| Virtual Memory - Available | 12.16 GB |
| Page File | C:\pagefile.sys |
| Page File Space | 2.38 GB |
Storage
| WDC WD10SPZX-24Z10 | |
|---|---|
| Device Details | |
| Capacity | 931.51 GB |
| Version | 05.01A05 |
| Serial Number | WD-WX61A49PCJHX |
| Partitions | 1 |
| Provider | Microsoft |
| Version | 10.0.19041.789 |
| Date | 6/21/2006 |
| Device Id | SCSI\DISK&VEN_WDC&PROD_WD10SPZX-24Z10\4&381DF47E&0&000400 |
| Device Path | \\.\PHYSICALDRIVE1 |
| 😧 | |
| File System | NTFS |
| Compressed | False |
| Capacity | 931.50 GB |
| Free Space | 361.68 GB |
| WDC PC SN520 SDAPMUW-128G-1101 | |
| Device Details | |
| Capacity | 119.24 GB |
| Version | 20240001 |
| Serial Number | 1912_1180_8595_0001_001B_448B_4477_0397. |
| Partitions | 3 |
| Provider | Microsoft |
| Version | 10.0.19041.789 |
| Date | 6/21/2006 |
| Device Id | SCSI\DISK&VEN_NVME&PROD_WDC_PC_SN520_SDA\5&1A8D2EC5&0&000000 |
| Device Path | \\.\PHYSICALDRIVE0 |
| C: | |
| File System | NTFS |
| Compressed | False |
| Capacity | 118.00 GB |
| Free Space | 11.35 GB |
MikadoHoofer
Beginner
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02-11-2021
11:32 AM
185 Views
| Intel® UHD Graphics 630 | |
|---|---|
| Device Details | |
| Adapter Compatibility | Intel Corporation |
| Provider | Intel Corporation |
| Version | 27.20.100.9168 |
| Date | 1/8/2021 |
| Availability | Offline |
| Status | This device is not working properly because Windows cannot load the drivers required for this device. |
| Device Id | ROOT\DISPLAY\0000 |
n_scott_pearson
Super User Retired Employee
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02-12-2021
01:05 AM
139 Views
Please download and run the Intel System Support Utility for Windows. Select all data categories, generate the report and then have the tool Save the report to a file. Don't try to use the Submit capability; it doesn't work. Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.
...S
For more complete information about compiler optimizations, see our Optimization Notice.