Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20857 Discussions

Intel Driver Support Assistant + DSA Error

Kato94
Beginner
2,424 Views

Hello,

 

I'm running Windows 11 and recently got a new update through windows update. After this update IDSA stopped working and comes with "The application was unable to start correctly (0xc0000135)". Even the DSA official uninstaller comes up with the same error when trying to launch it.

 

Please release a new update or give me a fix as this really screwing my laptop.

0 Kudos
1 Solution
Kato94
Beginner
2,347 Views
Thank you getting back to me.

I have fixed the issue by reinstalling the .net framework by checking and unchecking in the windows services.

View solution in original post

0 Kudos
3 Replies
Steven_Intel
Moderator
2,377 Views

Hello Kato94,


Thank you for posting on the Intel® communities.


It seems that is an error with the latest Windows 11 update, which has affected multiple applications, not only Intel® Driver & Support Assistant. By any chance, have you tried contacting Microsoft support about this?


In the meantime, I can help you to install the latest updates for your system directly from our Download Center. If you would like that, please download the Intel® SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 


Open the application and select "Everything", click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View". To save your scan, click on "Next", then "Save". Please attach the file to your reply.


Best regards,


Steven G.

Intel Customer Support Technician.


0 Kudos
Kato94
Beginner
2,348 Views
Thank you getting back to me.

I have fixed the issue by reinstalling the .net framework by checking and unchecking in the windows services.

0 Kudos
Steven_Intel
Moderator
2,326 Views

We are glad to know you found a solution, thank you for taking the time to share this fix, and hopefully, it may help other community members experiencing similar behavior. Since the thread is now solved, we will proceed to close it. 


If you need any additional information, please submit a new question, as this thread will no longer be monitored. Thank you for your understanding.  


Best regards,


Steven G.

Intel Customer Support Technician.


0 Kudos
Reply