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Intel® Driver & Support Assistant now requiring local network access?

50shadesofblue
29,121 Views

Why is Intel® Driver & Support Assistant (DSA) now requiring local network access to function?  This seems out of scope for the tool and a bit invasive.  If I decline, the tool does not work or scan my PC.

 

 

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25 Replies
Hmmmm
Beginner
26,717 Views

Totally concur with this. Seems excessive.

KennethB_Intel
Moderator
26,623 Views

Hello 50shadesofblue,


Thank you for reaching out to the Intel Community Forum. I understand your concern regarding the Intel® Driver & Support Assistant (DSA) now requiring local network access, and I am here to assist you.


To better understand and address this issue, could you please provide the following details:

  • What operating system and version are you currently using?
  • Were there any recent changes or installations before this issue happened?

We will wait for your response so we can further assist you.


Best regards,


Kenneth B.

Intel Customer Support Technician


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EdHB
Novice
26,380 Views

Hi, Kenneth. This seems to be a well-known concern to people. Has Intel offered any reasonable explanation for what seems to be an overly permissive permissions change request?

If there is a compelling reason, please let us know.

In either case, will you please provide clear directions how we can revert back to1995 and locate and manually install driver updates? (Ok, maybe a bit too much, but on the surface, this seems like egregious overreach!)

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50shadesofblue
26,477 Views

Thank you.


- Operating system: Windows 11 Home - Version 25H2 (fully updated).

- Intel DSA started requesting network access after it auto updated to the latest release.  It's Intel® Driver & Support Assistant version 25.4.36.6.  No other installation changes.

CraigB
Beginner
26,263 Views

Any update on this topic?  Why does Intel need to poke around a user's local network to determine what drivers they need?

VonM_Intel
Moderator
26,151 Views

Hello 50shadesofblue,

Thank you for posting in our Community. The behavior you’re seeing started appearing in the latest releases, as DSA requires enhanced local service communication and secure component validation in order to perform accurate scans. Still, it’s absolutely valid to question why this permission is needed, and I appreciate you raising the point.

To help me review this further, I'd like to clarify a few additional details.

  1. If you temporarily allow network access, does the scan complete normally afterwards?

  2. Are you using any third‑party antivirus or firewall tools that might be blocking or modifying DSA’s local service communication?

I want to make sure the tool behaves transparently and securely on your system. Once I have these details, I’ll be able to provide clearer guidance and next steps.

 

Thank you again for bringing this to our attention.

 

@CraigB @EdHB @Hmmmm, I empathize with your situation and the issue you are facing. However, I kindly request that you create a new thread for your case. This will allow us to focus on your specific problem and provide you with better assistance.

 

Best regards,

Von M.

Intel Customer Support Technician

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50shadesofblue
26,000 Views

1. Yes - if I allow network access, the scan completes successfully and the tool works (I can see my installed drivers and update history).  However, after I go back and turn off network access, the tool is not able to complete a scan and shows an error message:

 

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2. No, I am not using any third-party antivirus or security programs aside from what is already built into Windows.

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Jay_Bower
Beginner
25,914 Views

There's no chance, no chance, I am allowing the assistant to scan my network. The assistant is now worthless.

EdHB
Novice
26,069 Views

Hi, @VonM_Intel. Thanks for the reply. Speaking for myself, there is no need to start a new thread. This is a change in behavior that several of us have experienced. In other words, I think if you can answer the OPs questions, you'll answer all (or many) of ours.

 

Specifically:

1. Was this an intentional change by Intel?

2. If so, why?

3. What is DSA actually doing with this additional permission?

4. How can I keep my system up-to-date without giving this permission?

 

@50shadesofblue, if you feel my comments are off topic, I'll gladly start a separate thread. I'm adding to your question because I think we all have the same questions.

 

Thank you all!

 

Ed

EdHB
Novice
25,764 Views

Intel, why is it talking so long to answer these simple questions? By nature, I don't like to be accusatory, but getting answers to these simple - and very obvious questions - should take about a minute.

I can't help but feel Intel's lack of response and clarity means you're hiding something or simply hoping that these questions go away. 

 

Please be helpful and honest. Please respond. You shouldn't need the lawyers to answer these!

WhyYouDoThis
Beginner
26,008 Views

Never ceases to amaze me, are these mods actually people or bots at this point. The script they follow lends no benefit to the conversation or provide beneficial insight into the question(s) at hand. 

There is no reason for a machine scan tool to demand local network visibility. Absolutely zero. Period. There are serious security implications here, and I am shocked that this mandatory requirement received the necessary approvals to go live. This should be changed ASAP.

Two thumbs down. 

Spk
Beginner
25,956 Views

Completely agree. There's no way we'll allow DSA access to the local network.

Instead, we're removing it from all our machines and will revert to manually checking/applying driver updates. Thanks Intel.

SANEguy
Beginner
25,723 Views

This is sad and excessive. Our organization will be removing DSA from our systems and maintain driver updates on a case-by-case and as-needed basis.

AlHill
Super User
25,707 Views

Make sure, when installing the graphics driver, that you customize the install and deselect IDSA.  Intel enables it be default, so you always have this garbage idsa installed.

 

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

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KennethB_Intel
Moderator
24,981 Views

Hello,


Please allow me to coordinate this with the team for further checking. I'll get back to this thread as soon as possible once I have more information.


Thank you for your understanding.



Best regards,


Kenneth B.

Intel Customer Support Technician


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EdHB
Novice
23,905 Views

Hi, @KennethB_Intel  / Intel. May we please have an update today? I really don't think an answer should take this long.

Please keep in mind the specific questions I've asked: 

 

1. Was this an intentional change by Intel?

2. If so, why?

3. What is DSA actually doing with this additional permission?

4. How can I keep my system up-to-date without giving this permission?

and,

5. Will Intel be reversing this change? When?

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EdHB
Novice
22,636 Views

Hi, @KennethB_Intel  / Intel. May we please have an update today? 

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KennethB_Intel
Moderator
19,576 Views

Hello 50shadesofblue,


Thank you for your patience and bringing this matter to our attention. Local Network Access (LNA) is a security feature added in Chrome and Chromium browsers like Microsoft Edge starting with version 142. The new prompt you are seeing to grant access is not due to any change with the Intel® Driver & Support Assistant (IDSA) or how it functions. IDSA scans the components and drivers on your PC and recommends updated drivers to install. In order for IDSA to continue functioning as intended, this new permission needs to be enabled. IDSA only collects device information from your PC and does not access anything on your local network. We are committed to protecting your privacy. See our Privacy Notice for more information.

 

If you prefer not to allow those permissions, you can utilize a non-Chromium browser like Firefox to run IDSA.


Could you please confirm if the information provided above addresses your concern?


Additionally, may we close this case if everything is resolved?


Thank you for your cooperation.


Best regards,

 

Kenneth B.

Intel Customer Support Technician


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Nunya_Bidnez
New User
81 Views

This statement is untrue.

Firefox also demands that full access to everything on the computer be turned over to Intel if users want you to prevent the bugs in Intel's products from endangering users' digital world.

As Intel has been repeatedly asked in this thread, and you have repeatedly evaded answering:

WHY IS INTEL DEMANDING THAT USERS GRANT FULL ACCESS TO EVERYTHING ON THEIR COMPUTER BEFORE INTEL WILL RESOLVE THE BUGS AND SECURITY RISKS THAT THEIR PRODUCTS HAVE INTRODUCED?

What justification does Intel claim for demanding such access as a precondition of Intel fulfilling their legal obligations to address the risks which they identify their products have created?

Thank you for eventually answering the straightforward question.

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EdHB
Novice
19,515 Views

Hi, Kenneth. Can you explain " Local Network Access (LNA) is a security feature added in Chrome and Chromium browsers like Microsoft Edge starting with version 142." It's not clear to me exactly what is going on and why.

 

Thank you!

 

Ed

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