Intel® Drivers and Support Helper

[coolbyj]

When I update graphic driver,

I meet the error messate "Download failed unexpectedly."

[ACarmona_Intel]

Hello Coolbyj,

Thank you for posting in our communities.

Are you using an Arc discrete graphics card? If yes, please provide the complete model of the Arc graphics card, and if you are using onboard graphics, please provide the complete model of your processor so I can provide the accurate graphics card that you need.

We look forward to your response!

Thank you, and have a great day ahead!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Coolbyj,

We are checking in with you to see if you already have the answers to our questions so we can further isolate our issue.

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Coolbyj,

We are checking in with you, as we have not heard any response from you.

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Coolbyj,

We have not heard back from you, so we will close this enquiry now. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Thank you, and have a great day ahead.

Best regards,

Carmona A.

Intel Customer Support Technician