Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
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Intel Graphics Command Center Real-Time Preview NOT WORKING

titoadaam
Beginner
482 Views

Real-Time Preview used to be working! i've already turn on "Automatically process video to enhance it" and restart my laptop multiple times.. can i get any help? thanks!p2.pngp1.png

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Alberto_Sykes
Employee
461 Views

titoadaam, Thank you for posting in the Intel® Communities Support.

 

In order for us to provide the most accurate assistance on this matter, we just wanted to confirm a few details about your system:

What is the model of the laptop?

Is this a new computer?

Was it working fine before?

When did the issue start?

Did you make any recent hardware/software changes?

Which Windows* version are you using?

Please attach the SSU report so we can verify further details about the components in your platform, please check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...

 

Any questions, please let me know.

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

Alberto_Sykes
Employee
434 Views

Hello titoadaam, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


Alberto_Sykes
Employee
415 Views

Helo titoadaam, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


Alberto_Sykes
Employee
415 Views

Helo titoadaam, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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