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Intel Graphics Command Center does not shows advanced options

Danyil
Beginner
766 Views

Hello,

Since I have bought a notebook I had a problem. When I unplug charging adapter, the display turns off (goes black) without any notification sound, but my notebook still works. After searching for some information I found the resolution. It says that it needs to disable Dynamic Refresh Rate Switching. Therefore, I opened Intel Graphics Command Center and did not find advanced options both in Power settings or any other settings. The screenshot and Intel System Support's Log are attached below. 
So, how can I fix this issue?

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AlHill
Super User
764 Views

Update your bios.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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