Intel Graphics Command Centre not loading

[Jemil]

Since many days , The Intel Graphics Command Centre is not loading.. it's stuck on the loading screen ..I have tried updating my driver's, Reset and repair the app and also reinstalling it many times but still it hasn't worked so please provide me with a solution . Thank you.

[ArchieD_Intel]

Hi Jemil,

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

1. Have you noticed any error messages or codes when the Command Center gets stuck on the loading screen?
2. Are there any other applications or processes running that might be affecting the Command Center's performance?
3. Have you tried launching the Command Center in safe mode to see if the issue persists?
4. Can you confirm if the problem started after a specific update or change to your system?
5. Are you using any third-party software that might interfere with the Intel Graphics Command Center?
6. Have you checked for any pending Windows updates that might be related to this issue??
7. Please help generate the SSU logs of your system. Kindly refer to the link below on how to generate the logs:

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

If you have any questions, please let us know. Thank you.

Best regards,

Archie D.

Intel Customer Support Technician

[Jemil]

Well There were no error codes or messages it just didn't load,No other processes and third party apps were installed... nothing worked..so I formatted my system and made my laptop fresh..Then it worked...but still this problem was for 4 months and I had to format my laptop for that is crazy . please make sure that it won't happen again

[ArchieD_Intel]

Hi Jemil,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Best regards,

Archie D.

Intel Customer Support Technician

[ArchieD_Intel]

Hi Jemil,

We appreciate your initiative in resolving the issue by formatting your system, and we're glad to hear that your laptop is now functioning properly. However, we recognize that this was a significant step to take, and we are committed to ensuring that such issues do not recur.

If you require any further assistance or have additional questions, please feel free to reach out to us.

Best regards,

Archie D.

Intel Customer Support Technician