Intel Graphics Control Center won't open

desbest · ‎11-10-2023

It's stuck on the splash screen.

Reinstalling it or installing the beta version doesn't help either.

I'm using

Windows 11 22H2
64 bit processor and operating system
Intel i5 10th generation Ice Lake
Intel HD integrated graphics

LeonWaksman · ‎11-10-2023

1. Open Windows settings Apps>Installed apps

2. Go to the line: Intel Graphics Command Center and click on three horizontal dots on R.H. side.

3. Click on "Advanced options".

4. In Advanced Options click on Reset

5. Check

Hope this helps

Leon

desbest · ‎11-10-2023

Hello I've tried that and it doesn't work.

Jose_Intel · ‎11-13-2023

Hello @desbest

Thank you for posting on the Intel️® communities.

We understand you are having issues with the Intel® Graphics Command Center, let us help you with that.

Please answer the following:

· Was it working before?

· Have you made any software change?

Please follow this:

1. Install the latest graphics driver. Download the file from here: Intel® 7th-10th Gen Processor Graphics - Windows*

2. Restart the system. When the Intel® Graphics Command Center updates, the application can get unsynchronized with the tray application. Restarting the system causes the tray application to restart and solves the issue.

Also, in order to have more information about your system, please download, install and run Intel® System Support Utility for Windows. Make sure you check “Everything” before you scan, then save the report and attach it to your response.

Best regards,

Jose B.

Intel Customer Support Technician

Jose_Intel · ‎11-16-2023

Hello desbest

We hope you are doing fine.

Were you able to check the previous questions and install the latest graphics driver?

Let us know if you still need assistance by attaching the required report.

Best regards,

Jose B.

Intel Customer Support Technician

desbest · ‎11-21-2023

I installed the Intel Graphics installer as specified, and it replaced my Intel Graphics driver from 2023, to one from 2020.

Then when I moved the mouse, the screen started flicking. So you can guess what I did next. 😉 I installed the Intel Graphics Driver again from 2023.

Also it didn't install anyway as it had an error.

You can see the video of the screen flicking here.

Jose_Intel · ‎11-21-2023

Hello desbest

We hope you are having a nice day.

We have not heard back from you. So, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Jose B.

Intel Customer Support Technician.