Intel Graphics Iris or UHD

[zir]

Hi, I have an Acer Aspire, A315-59-71HF. I think I am supposed to have an Iris Xe graphic GPU but I am not sure because everywhere on the setting just shows that i have an Intel(r) UHD graphics system. Does anyone know whether or not my laptop has the Iris Xe graphics system? If I do, how do i make it work instead of using this UHD thing?

[ArchieD_Intel]

Hi zir,

Thank you for reaching out to the Intel Community Forum. To assist us in checking this, please provide the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

If you have any questions, please let us know. Thank you.

Best regards,

Archie D.

Intel Customer Support Technician

[zir]

# SSU Scan Information
Scan Info:
Version:"4.2.0.0"
Date:"08/12/2025"
Time:"00:00:52.8667886"

# Scanned Hardware
Computer:
BaseBoard Manufacturer:"ADL"
BIOS Mode:"Legacy"
BIOS Version/Date:"Insyde Corp. V1.08 , 04/25/2022"
CD or DVD:"Not Available"
Embedded Controller Version:"1.7"
Platform Role:"Mobile"
Processor:"12th Gen Intel(R) Core(TM) i7-1255U , GenuineIntel"
Secure Boot State:"On"
SMBIOS Version:"3.3"
Sound Card:"Realtek Audio"
Sound Card:"Steam Streaming Microphone"
Sound Card:"Intel® Smart Sound Technology for Bluetooth® Audio"
Sound Card:"Steam Streaming Speakers"
Sound Card:"Intel® Smart Sound Technology for Digital Microphones"
Sound Card:"Intel® Smart Sound Technology for USB Audio"
System Manufacturer:"Acer"
System Model:"Aspire A315-59"
System SKU:"0000000000000000"
System Type:"x64-based PC"
- "Graphics"
Intel ® Graphics Driver Version:"32.0.101.6987"
- "Intel(R) UHD Graphics"
Adapter Compatibility:"Intel Corporation"
Adapter DAC Type:"Internal"
Adapter RAM:"2.00 GB"
Availability:"Running or Full Power"
Bits Per Pixel:"32"
- "Caption":"Intel(R) UHD Graphics"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=UHD+Graphics"
CoInstallers:"oem3.inf,iADLPD_w11_DS,Internal,Intel(R) UHD Graphics Family"
Color Table Entries:"4294967296"
Dedicated Video Memory:"128 MB"
Driver:"igdkmdn64.sys"
Driver Date:"07/29/2025 08:00 am"
Driver Path:"C:\WINDOWS\system32\DriverStore\FileRepository\iigd_dch.inf_amd64_189ed46b2c5eef09\igdkmdn64.sys"
Driver Provider:"Intel Corporation"
Driver Version:"32.0.101.6987"
INF:"oem3.inf"
INF Section:"iADLPD_w11_DS"
Install Date:"Not Available"
Installed Drivers:"C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_189ed46b2c5eef09\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_189ed46b2c5eef09\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_189ed46b2c5eef09\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_189ed46b2c5eef09\igd12umd64.dll"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"Not Available"
Location:"PCI bus 0, device 2, function 0"
Manufacturer:"Intel Corporation"
Microsoft DirectX* Version:"DirectX 12"
Monochrome:"No"
Number of Colors:"4294967296"
Number of Video Pages:"Not Available"
PNP Device ID:"PCI\VEN_8086&DEV_4628&SUBSYS_161D1025&REV_0C\3&11583659&0&10"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Refresh Rate - Current:"59 Hz"
Refresh Rate - Maximum:"59 Hz"
Refresh Rate - Minimum:"59 Hz"
Resolution:"1920 X 1080"
Scan Mode:"Noninterlaced"
Service Name:"igfxn"
Status:"OK"
Video Architecture:"VGA"
Video Memory:"8044 MB"
Video Processor:"Intel(R) UHD Graphics Family"
- "Management Engine"
- "vPro"
Intel Active Management technology (AMT):"Not Detected"
- "Memory"
Physical Memory (Available):"5.52 GB"
Physical Memory (Installed):"16 GB"
Physical Memory (Total):"15.71 GB"
- "BANK 0"
Capacity:"16 GB"
Channel:"Controller0-ChannelA-DIMM0"
Configured Clock Speed:"3200 MT/s"
Configured Voltage:"1200 millivolts"
Data Width:"64 bits"
Form Factor:"SODIMM"
Interleave Position:"First position"
Manufacturer:"SK Hynix"
Maximum Voltage:"Not Available"
Memory Type:"Unknown"
Minimum Voltage:"Not Available"
Part Number:"HMAA2GS6CJR8N-XN"
Serial Number:"268A4BE7"
Status:"Not Available"
Type:"Synchronous"
- "Motherboard"
Availability:"Running or Full Power"
BIOS:"V1.08, ACRSYS - 2"
Caption:"Motherboard"
Chipset:"Not Available"
Date:"04/25/2022 12:00 am"
Install Date:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Manufacturer:"ADL"
Model:"Not Available"
Part Number:"Not Available"
PNP Device ID:"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Product:"Callisto_ADU"
Serial Number:"NBK6T110032238C64F3400"
Status:"OK"
Version:"V1.08"
- "Networking"
Intel ® Network Connections Install Options:"Not Available"
Intel ® Network Connections Version:"Not Available"
Intel ® PROSet/Wireless Software Version:"Not Available"
- "Bluetooth Device (Personal Area Network)"
Availability:"Running or Full Power"
Caption:"Bluetooth Device (Personal Area Network)"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"bthpan.sys"
Driver Date:"06/21/2006 12:00 am"
Driver Path:"C:\WINDOWS\system32\drivers\bthpan.sys"
Driver Provider:"Microsoft"
Driver Version:"10.0.26100.4061"
Index:"0005"
INF:"bthpan.inf"
INF Section:"BthPan.Install"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"08/11/2025 05:07 pm"
Location:"Not Available"
MAC Address:"9C:2F:9D:5F:47:6C"
Manufacturer:"Microsoft"
Net Connection ID:"Bluetooth Network Connection"
NetCfgInstanceId:"{5B6D55D5-2425-4740-99DF-629898010AD1}"
PNP Device ID:"BTH\MS_BTHPAN\7&30C5AA1E&0&2"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Bluetooth Device (Personal Area Network)"
Service Name:"BthPan"
Status:"Enabled"
Type:"Ethernet 802.3"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
- "MediaTek 802.11AC MT7663 Wireless LAN Card"
Access Point:
Authentication:"WPA2-Personal"
Availability:"Running or Full Power"
Caption:"MediaTek 802.11AC MT7663 Wireless LAN Card"
Channel:"157"
Cipher:"CCMP"
CoInstallers:"Not Available"
Connection Mode:"Auto Connect"
Default IP Gateway:"192.168.0.1"
DHCP Enabled:"Yes"
DHCP Lease Expires:"08/12/2025 11:37 am"
DHCP Lease Obtained:"08/12/2025 09:37 am"
DHCP Server:"192.168.0.1"
Driver:"mtkwlex.sys"
Driver Date:"11/28/2022 12:00 am"
Driver Path:"C:\WINDOWS\system32\drivers\mtkwlex.sys"
Driver Provider:"MediaTek, Inc."
Driver Version:"2.0.9.253"
Index:"0000"
INF:"oem85.inf"
INF Section:"OS61_MTKWLAN_7668_Mode1.ndi.NT"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"192.168.0.5;fe80::39f:9681:86a2:8d10;fd00::3d06:5b9c:cb0d:cf54;fd00::9ed1:bd36:b25c:8acc"
IP Subnet:"255.255.255.0;64;128;64"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"08/11/2025 05:07 pm"
Location:"PCI bus 42, device 0, function 0"
MAC Address:"9C:2F:9D:5F:47:6B"
Manufacturer:"MediaTek, Inc."
Net Connection ID:"Wi-Fi"
NetCfgInstanceId:"{1A9E14D2-DA0E-4FBD-95D6-6DD92BC56DBD}"
Network Name:"TP-Link_DE7A"
Network Type:"Infrastructure"
PNP Device ID:"PCI\VEN_14C3&DEV_7663&SUBSYS_380111AD&REV_00\4&36173B16&0&00E8"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"MediaTek 802.11AC MT7663 Wireless LAN Card"
Profile:"TP-Link_DE7A"
Radio Type:"802.11ac"
Receive Rate:"866.5 Mbps"
Service Name:"mtkwlex"
Signal Strength:"86%"
State:"connected"
Status:"Enabled"
Transmit Rate:"866.5 Mbps"
Type:"Ethernet 802.3"
- "Service Bindings"
Bridge Driver:
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
Nested Network Virtualization:
QoS Packet Scheduler:
- "Settings"
CurrPhyMode:802.11ac/n:"1. 802.11ac (0)"
DisableWakeOnMagic:Wake on Magic Packet:"Enabled (0)"
DisableWakeOnPattern:Wake on Pattern Match:"Enabled (0)"
FastRoamingSensitivity:Roaming Sensitivity:"6.Disable (0)"
PreferredBand:Preferred Band:"3. Prefer 5GHz band (2)"
Radio:Radio On/Off:"Enabled (0)"
SmartScan:Multimedia/Gaming Environment:"Disabled (0)"
WfdGOOperatingChannel:Miracast prefer band:"Auto (0)"
- "Realtek PCIe GbE Family Controller"
Availability:"Running or Full Power"
Caption:"Realtek PCIe GbE Family Controller"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"rt640x64.sys"
Driver Date:"10/14/2022 12:00 am"
Driver Path:"C:\WINDOWS\system32\drivers\rt640x64.sys"
Driver Provider:"Realtek"
Driver Version:"10.63.1014.2022"
Index:"0001"
INF:"oem58.inf"
INF Section:"RTL8168HDisableMgcPktAndPtnMatch.ndi.NT"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"08/11/2025 05:07 pm"
Location:"PCI bus 43, device 0, function 0"
MAC Address:"08:8F:C3:64:CD:D6"
Manufacturer:"Realtek"
Net Connection ID:"Ethernet"
NetCfgInstanceId:"{68DE5A76-C640-4179-91EE-42C4B9932B77}"
PNP Device ID:"PCI\VEN_10EC&DEV_8168&SUBSYS_161D1025&REV_15\01000000684CE00000"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Realtek PCIe GbE Family Controller"
Service Name:"rt640x64"
Status:"Enabled"
Type:"Ethernet 802.3"
- "Service Bindings"
Bridge Driver:
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
Nested Network Virtualization:
QoS Packet Scheduler:
- "Settings"
*EEE:Energy-Efficient Ethernet:"Enabled (1)"
*FlowControl:Flow Control:"Rx & Tx Enabled (3)"
*InterruptModeration:Interrupt Moderation:"Enabled (1)"
*IPChecksumOffloadIPv4:IPv4 Checksum Offload:"Rx & Tx Enabled (3)"
*JumboPacket:Jumbo Frame:"Disabled (1514)"
*LsoV2IPv4:Large Send Offload v2 (IPv4):"Enabled (1)"
*LsoV2IPv6:Large Send Offload v2 (IPv6):"Enabled (1)"
*ModernStandbyWoLMagicPacket:Wake on magic packet when system is in the S0ix power state:"Disabled (0)"
*NumRssQueues:Maximum Number of RSS Queues:"4 Queues (4)"
*PMARPOffload:ARP Offload:"Enabled (1)"
*PMNSOffload:NS Offload:"Enabled (1)"
*PriorityVlanTag:Priority & VLAN:"Priority & VLAN Enabled (3)"
*ReceiveBuffers:Receive Buffers:"512 (512)"
*RSS:Receive Side Scaling:"Enabled (1)"
*SpeedDuplex:Speed & Duplex:"Auto Negotiation (0)"
*TCPChecksumOffloadIPv4:TCP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
*TCPChecksumOffloadIPv6:TCP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
*TransmitBuffers:Transmit Buffers:"128 (128)"
*UDPChecksumOffloadIPv4:UDP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
*UDPChecksumOffloadIPv6:UDP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
*WakeOnMagicPacket:Wake on Magic Packet:"Disabled (0)"
*WakeOnPattern:Wake on pattern match:"Disabled (0)"
AdvancedEEE:Advanced EEE:"Disabled (0)"
AutoDisableGigabit:Auto Disable Gigabit:"Disabled (0)"
EnableGreenEthernet:Green Ethernet:"Enabled (1)"
GigaLite:Gigabit Lite:"Enabled (1)"
PowerSavingMode:Power Saving Mode:"Enabled (1)"
RegVlanid:VLAN ID:"0 (0)"
S5WakeOnLan:Shutdown Wake-On-Lan:"Enabled (1)"
WolShutdownLinkSpeed:WOL & Shutdown Link Speed:"10 Mbps First (0)"
- "Operating System"
.Net Framework Version:"2.0,3.0,3.5,4.0,4.8"
Boot Device:"\Device\HarddiskVolume1"
Internet Browser:"Mozilla Firefox, Internet Explorer,11.1882, Microsoft Edge,139.0"
Locale:"United States"
OS Manufacturer:"Microsoft Corporation"
OS Name:"Microsoft Windows 11 Home"
Other OS Description:"Not Available"
Page File:"C:\pagefile.sys"
Page File Space:"6.50 GB"
Physical Memory (Available):"5.53 GB"
Physical Memory (Installed):"16 GB"
Physical Memory (Total):"15.71 GB"
System Directory:"C:\WINDOWS\system32"
Version:"10.0.26100 Build 26100.4652"
Virtual Memory (Available):"9.54 GB"
Virtual Memory (Total):"22.21 GB"
Windows Directory:"C:\WINDOWS"
- "Installed Updates"
KB2468871:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2468871:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2533523:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2533523:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Extended [Not Available]"
KB5056579:"Update [7/10/2025]"
KB5062553:"Security Update [7/26/2025]"
KB5063666:"Security Update [7/12/2025]"
Microsoft ASP.NET Core 8.0.14 - Shared Framework (x86):".NET [11/8/2025]"
- "Processor"
- "12th Gen Intel(R) Core(TM) i7-1255U"
Architecture:"x64"
ATPO:"Not Available"
Availability:"Running or Full Power"
Caption:"Intel64 Family 6 Model 154 Stepping 4"
- "Chipset Name":"12th Gen Intel(R) Core(TM) i7-1255U"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=12th+Gen++Core+i7+1255U"
CPU Speed:"1.70 GHz"
Current Voltage:"1.6 volts"
Driver:"Not Available"
Driver Date:"04/21/2009 12:00 am"
Driver Path:"C:\WINDOWS\system32\drivers\intelppm.sys"
Driver Provider:"Microsoft"
Driver Version:"10.0.26100.4652"
Ext. Family:"Not Available"
Family:"Intel Core™ i7-2760QM"
FPO:"Not Available"
INF:"cpu.inf"
INF Section:"IntelPPM_Inst.NT"
Install Date:"Not Available"
Last Error Code:"Not Available"
Level 1 Cache:"10 x 96 KB"
Level 2 Cache:"10 x 6656 KB"
Level 3 Cache:"12 MB"
Load:"38%"
Manufacturer:"GenuineIntel"
Model:"154"
Name:"12th Gen Intel(R) Core(TM) i7-1255U"
Number of Cores:"10"
Number of Cores Enabled:"10"
Number of Logical Processors:"12"
Part Number:"To Be Filled By O.E.M."
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Processor ID:"BFEBFBFF000906A4"
Revision:"Not Available"
Serial Number:"To Be Filled By O.E.M."
Service Name:"intelppm"
Status:"OK"
Stepping:"4"
Version:"Not Available"
- "Storage"
- "General UDisk USB Device"
Capablities:"Random Access, Supports Writing, Supports Removable Media"
Caption:"General UDisk USB Device"
Cylinder - Total:"979"
Description:"Disk drive"
Driver:"Not Available"
Driver Date:"06/21/2006 12:00 am"
Driver Version:"10.0.26100.4484"
Error Code:"Device is working properly"
Firmware Revision:"5.00"
Heads - Total:"255"
Index:"1"
INF:"disk.inf"
Install Date:"Not Available"
Interface Type:"USB"
Manufacturer:"(Standard disk drives)"
Model:"General UDisk USB Device"
Name:"\\.\PHYSICALDRIVE1"
Partitions:"1"
PNP Device ID:"USBSTOR\DISK&VEN_GENERAL&PROD_UDISK&REV_5.00\6&1147A2C4&1&_&0"
Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"
Sectors - Per Track:"63"
Sectors - Total:"15727635"
Serial Number:"Not Available"
Size:"7.50 GB"
Size – Available:"7.32 GB"
Status:"OK"
Tracks - Per Cylinder:"255"
Tracks - Total:"249645"
- "D:"
Availability:"Not Available"
Caption:"D:"
Compression Method:"Not Compressed"
Description:"Removable Disk"
File System:"FAT32"
Name:"DRIVE"
Serial Number:"05E7E912"
Size:"7.49 GB"
Size – Available:"7.32 GB"
Status:"Not Available"
Volume Dirty:"No"
- "NVMe Micron_2450_MTFDKBA512TFK"
Capablities:"Random Access, Supports Writing"
Caption:"NVMe Micron_2450_MTFDKBA512TFK"
Cylinder - Total:"62260"
Description:"Disk drive"
Driver:"Not Available"
Driver Date:"06/21/2006 12:00 am"
Driver Version:"10.0.26100.4484"
Error Code:"Device is working properly"
Firmware Revision:"V5MA010"
Heads - Total:"255"
Index:"0"
INF:"disk.inf"
Install Date:"Not Available"
Interface Type:"SCSI"
Manufacturer:"(Standard disk drives)"
Model:"NVMe Micron_2450_MTFDKBA512TFK"
Name:"\\.\PHYSICALDRIVE0"
Partitions:"3"
Physical Sector Size:"512"
PNP Device ID:"SCSI\DISK&VEN_NVME&PROD_MICRON_2450_MTFD\4&DD04709&0&020000"
Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"
SCSI Bus:"2"
SCSI LUN:"0"
SCSI Port:"0"
Sectors - Per Track:"63"
Sectors - Total:"1000206900"
Serial Number:"0000_0000_0000_0001_00A0_7522_34FB_60B0."
Size:"476.94 GB"
Size – Available:"137.17 GB"
SMART Attributes:"Self-Test: 0 minutes, OK, Short Self-Test: 0 minutes, OK"
Status:"OK"
Tracks - Per Cylinder:"255"
Tracks - Total:"15876300"
- "C:"
Availability:"Not Available"
Caption:"C:"
Compression Method:"Not Compressed"
Description:"Local Fixed Disk"
File System:"NTFS"
Name:"Acer"
Serial Number:"406C4845"
Size:"475.67 GB"
Size – Available:"137.34 GB"
Status:"Not Available"
Volume Dirty:"No"
- "SMART"
0x05 Reallocated Sector Count:0:"0"
0x09 Power-On Hours:1201:"0"
0x0C Power Cycle Count:803:"0"
0xAE Power-off Retract Count:68:"0"
0xBB Uncorrectable Error Count:0:"0"
0xBE Temperature - Current:49° C:"0"
0xBE Temperature - Highest:Not Available:"0"
0xBE Temperature - Lowest:Not Available:"17"
0xE8 Available Reserved Space:0:"5"
0xF1 Total LBAs Written:17696700:"0"
0xF2 Total LBAs Read:25497963:"0"
...#SSU#...

[AlHill]

@zir Why are you in Legacy bios and not uefi?

Doc (not an Intel employee or contractor)
[AI is the same as snake-oil]

[zir]

a

[ArchieD_Intel]

Hi zir,

Thank you for your update. I've sent an email to your active email address for the next step of the process.

Please check both your Inbox and Spam folder for my email, and once received, kindly acknowledge it.

Best regards,

Archie D.

Intel Customer Support Technician