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Intel Graphics Software 32.0.101.6972 errors

LT7879
New Contributor I
30,254 Views

Dear all,

I've just updated the Intel Display driver to version 32.0.101.6972, and there is an error message in the event viewer like these from Intel.Graphics.Software.App :

 

{"category":"Igcl","level":"Error","message":"3rd Party - IGCL ctlEnumLeds - Exception","parameters":{"result":1073741834}}

 

 

{"category":"Igcl","level":"Error","message":"ctlEnumLeds, result=1073741834"}

 

Kindly advise how to fix it?

 

Thank you

21 Replies
Cdb1
Beginner
1,352 Views

I receive the same error. This Intel Arc A750 error causes my system to freeze and requires a power cycle to continue. I am running driver version 32.0.101.8509. This is the latest driver, and it is newer than your recommended 101.8425 version.

I remove the display drivers with the ddu utility and reinstalled. It did not help. I do not use the LEDs on the Arc card. Please remove LED support from your drivers. Attached is the output of the system scan.

 

Log Name: Intel Graphics Software
Source: Intel.GraphicsSoftware.App
Date: 2/19/2026 7:50:18 AM
Event ID: 25
Task Category: (47024)
Level: Error
Keywords: Classic
User: N/A
Computer: talltower
Description:
{"category":"Igcl","level":"Error","message":"ctlGetFirmwareProperties, result=1073741837"}
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Intel.GraphicsSoftware.App" />
<EventID Qualifiers="0">25</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>47024</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2026-02-19T12:50:18.5290795Z" />
<EventRecordID>174456</EventRecordID>
<Correlation />
<Execution ProcessID="17252" ThreadID="0" />
<Channel>Intel Graphics Software</Channel>
<Computer>talltower</Computer>
<Security />
</System>
<EventData>
<Data>{"category":"Igcl","level":"Error","message":"ctlGetFirmwareProperties, result=1073741837"}</Data>
</EventData>
</Event>

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