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Intel Graphics Software app won't load after update to Graphics Driver 32.0.101.6557/32.0.101.6262

Hombre1968
Beginner
169 Views

Hi,

I have just updated my A310 driver to version 32.0.101.6557/32.0.101.6262 and since doing so the bundled "Intel Graphics Software " utility fails to start either at PC startup as a tray icon or when I select it from the start menu, even when I attempt to run it as administrator, this means my fan curve remains at the default which is way too loud, please can anyone help? I did a clean install of this driver and have rebooted. I have also started in safemode and used DDU to remove the driver and then reinstalled it but the issue remains.

 

Many thanks,

 

John

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5 Replies
DeancR_Intel
Moderator
166 Views

Hi Hombre1968,

 

Thank you for posting in the Community!


I have noticed that you have tried clean installation and DDU of the latest driver. Is there any error code or message that pops up upon launching Intel Graphics Software? If yes, kindly provide a photo of the error to allow me to further check on my end.


Best regards,

 

Dean R.

Intel Customer Support Technician


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Tamiya
Beginner
140 Views

Hallo

 

Habe das gleiche problem , startet garnicht mehr obwohl man alles deinstalliert und neuinstalliert .

egal welcher Treiber ob der selbe oder de alten komplett neuinstalliert .

bei einer komplette neuinstallieren Installiert er es garnicht mehr .

Fehler meldung ist das er das .NET Desktop Runtie 8.0.10 nicht findet .

Ist aber installiert auf dem Rechner.

 

Verbaut Ist eine Asrock A770 16gb

und ein Intel i9 11er

Win11 24h2 mit allen Updates

Hab das gleiche problem auch auf einen anderen Rechner mit einer A580 genau das selbe .

 

mfg

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DeancR_Intel
Moderator
116 Views

Hi Tamiya,


This is noted however, I suggest creating a new thread for this inquiry to avoid further confusions


Best regards,

 

Dean R.

Intel Customer Support Technician


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A77016
Beginner
53 Views

I'm having the same issue. A770

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DeancR_Intel
Moderator
21 Views

Hi A77016,

 

I understand that however, I kindly suggest creating a new thread for this inquiry to avoid any further confusion.

 

Best regards,

 

Dean R.

Intel Customer Support Technician

 

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