Intel Graphics Software: "Your current hardware doesn't support any graphics features"

[Hello2025]

Dear Intel Support Team,

I recently assembled a new PC using entirely new components and encountered an issue with the Intel Graphics Software. When I open the application and navigate to the Graphics tab, I receive the following message: "Your current hardware doesn't support any graphics features."

For context, I did not manually install this application. After performing a clean installation of Windows 11 Pro (version 25H2) using a bootable flash drive, I ran Windows Update. The system downloaded and installed more than a dozen drivers automatically. After restarting, Windows Update confirmed that my system was fully up to date. At that point, I noticed that Intel Graphics Software had been installed.

Initially, I thought the issue might be resolved by installing the official Intel driver package. I therefore downloaded and performed a clean installation of Intel Graphics Driver 32.0.101.7082 for 11th–14th Gen Intel Core Processors (released 12‑8‑2025). Unfortunately, the problem persists.

System specifications:

CPU: Intel Core i3‑13100 (LGA‑1700)

Motherboard: ASUS Prime H610M‑A WiFi D5 (LGA‑1700)

I am wondering if this issue might be related to missing dependencies. On the Microsoft Store page for Intel Graphics Software, it states: “Dependencies: This application requires .NET Runtime 8 or later.” However, I checked my system and found no evidence of .NET 8 being installed.

My questions are:

Does the Microsoft Store automatically install and manage .NET dependencies required by applications such as Intel Graphics Software?

If I manually install the latest .NET 10 LTS SDK, would that resolve the issue I am experiencing with Intel Graphics Software?

I would greatly appreciate your guidance on how to resolve this problem.

Thank you for your assistance.

[JeanetteC_Intel]

Hello Hello2025,

Thank you for posting in Intel Communities.

I appreciate the thorough information about your i3-13100 system configuration. Let's troubleshoot this Intel Graphics Software issue together. To help determine the most effective resolution for the graphics features message, I'll need some additional details:

1. After your initial Windows 11 Pro installation and the first round of updates, did you check for additional updates after rebooting? Sometimes Windows requires multiple update cycles to install all necessary components.
2. Have you installed all drivers from your ASUS motherboard's official download page (chipset, audio, network, etc.), not just the Intel graphics driver? Default drivers after a fresh OS installation and system updates are most likely inbox drivers. It is best to install customized drivers from your system manufacturer download page.
3. Are you currently using the integrated Intel UHD Graphics 730 (built into your i3-13100), or do you have a discrete graphics card installed?
4. Have you tried using DDU (Display Driver Uninstaller) to completely remove the current graphics drivers before reinstalling the Intel driver (32.0.101.7082)? This can resolve conflicts from previous installations.
5. Could you please generate and share an SSU (System Support Utility) log file? This will help us analyze your complete system configuration.

You're correct that Intel Graphics Software requires .NET Runtime 8+. For Windows-related issues, especially .NET framework dependencies and Microsoft Store app management, I'd recommend contacting Microsoft Support directly, as they can provide the most accurate guidance on their platform-specific requirements.

Please provide the requested information so we can better assist with the Intel graphics functionality."

Best regards,

JeanetteC.

Intel Customer Support Technician

[PatrickV_Intel]

Hi  Hello2025,     

I wanted to check if you had the chance to review the questions we posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.  

Best regards,      

Patrick V.      

Intel Customer Support Technician  

[JeanetteC_Intel]

Hello Hello2025,

Since I haven't received any response from you recently, I will go ahead and close this thread.

Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician